Caliber - Riverside - Downtown
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was kind and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and Ryan was very thorough in his description and communicated well!
Customer Service - 5.0/5.0 -
Thanks!
My Experience - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Kelly and Jonathan kept in consistent contact during the repair process. I was very happy with the customer service from day one after having my car hit. My car was ready before the estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was very happy with my service. Kelly made the process of checking in the car easy, keep any added stress low. Meeting Jonathan was seamless and he kept in constant contact through the entire process of repairs. On the day of pick up, my car was clean, ready and I couldn't believe two weeks prior, it had been in an accident. The team made my car look good as new.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the customer service Caliber Collision gave. Ryan communicated and updated me with the repair process. The paint matched and a beautiful job was done!!! Thank you!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank You to the team at Caliber Collision for doing an excellent job on my car. I appreciate Ryan for keeping me updated all through the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. They were very detailed on what was getting fixed and what needed to get fixed. They completed the job earlier than expected, which is amazing! Very highly satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job as always. Fixed the car quickly and faster than the expected date. Very efficient, courteous and customer, friendly! Would highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your excellence. We know we can always count on your shop providing quality service (technical and management)
Likely to Recommend - 5.0/5.0 -
Always quality work and customer service 👌
Repair Quality - 5.0/5.0 -
Thank U; always experience excellence from Caliber!!!
Customer Service - 5.0/5.0 -
Excellence
My Experience - 5.0/5.0 -
Great job n great service Thank You all so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My truck was taken in for repairs due to a MVA. They had it for over 20 days, it was delivered and my air bags weren’t working, they chipped the other side of my truck bed when it was removed to get painted, wheels were not balanced and door panel/handle on affected side is broken on the door they replaced. I took it back and all issues have still not been addressed. Manager tried pawning me off to regional manager Justin and I have yet to hear from him to address the remaining issues. There’s lack of communication and customer service is poor. Very disappointing since I have used Caliber Collison in Woodcrest before and was highly impressed from beginning to end.
Customer Service - 0.5/5.0 -
Poor