Caliber - Riverside
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I chose Caliber as you had done excellent work for me long ago.
Repair Quality - 5.0/5.0 -
They did an excellent job and Jorge provided excellent customer service and care!
Customer Service - 5.0/5.0 -
Again, Jorge was great! Thank you, Jorge!
Returned Clean
My Experience - 5.0/5.0 -
Manny went above and beyond kept me posted during the process and made me feel like family. He seem genuine and wanted to make sure I was updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Manuel is my service advisor and he was great to work with. Aside from car stuff, I had expressed the need to have my car back by a certain time and he was very caring and compassionate towards me and my circumstance. He communicated with me during the week and was able to get my car back to me an entire day early. His customer service is great and it truly goes a long way. I have had a nice experience with Caliber. Thank you, Manuel! -Taleah
Likely to Recommend - 5.0/5.0 -
Love the customer service here and also that the work is guaranteed as long as I own my vehicle!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
UPDATE TO PRIOR SURVERY. Rick went above and beyond to make sure the vehicle was adjusted to OEM standards when I notified him about my concerns. Satisfied to how my vehicle looks now.
My Experience - 5.0/5.0 -
Staff was great, clolor matched perfectly .Really happy with their work .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I let my insurance Mercury know how good of a job caliber collision get on my 2005 Corvette. I told him that I was just totally amazed at how beautiful my car came out and they were very pleased to hear that and I told you to recommend people to caliber collision and that’s all I can say I am extremely happy
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Everyone there are awesome
Customer Service - 5.0/5.0 -
Everyone there were very nice. I highly recommend caliber which I have.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I will start off that customer service was exceptional. My advisor was attentive and very communicative with me throughout the process. Vehicle looks brand new, but QUALITY CHECK is insulting in terms of how my vehicle was returned.
My Experience - 5.0/5.0 -
When we found things that weren’t correct Miguel jumped on it and had his technician fix while we were there. Love the attention he gave us as customers.
My Experience - 5.0/5.0 -
Jose is so thorough and has customer service at the top of his priority’s. We have had him for our agent and both times he makes sure we are informed and his priority.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with caliber collisions was great! Edgar made everything easy and smooth for us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Edgar Zamora was a pleasure to work with. He kept in contact with me throughout the process. While the process took 3 weeks to complete the repair of my Lexus RX350 I suspect that having to deal with the insurance company of the driver who rear ended me was more to blame than Caliber. I also want to make note of how professional the front end staff were in handling not only my visits each time but others that I observed when waiting for Edgar.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Edgar Zamora my service advisor was outstanding in how he handled this situation. He made himself available every time I needed help with understanding how not only how my car would be fixed but also how the insurance claim would be paid. I also want to make sure that the ladies that welcome us clients to Caliber were both professional and always willing to make sure that every visit was a positive experience.