Caliber - Roanoke - Northeast

4.7 (4,102reviews)
94%
2727 Plantation Rd NE,  Roanoke,  VA  24012

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,102)

My Experience

Likely to Recommend

Just need to watch the small things I commented about. I know some people arent as meticulous as myself, but I would expect my vehicle to come out as it came in. However, I'm very please with the work as a whole. It turned out very nice.

Repair Quality

Customer Service

It was an inconvenience that I brought cash to pay for my deductible and noone advised me of this in advance and this delayed me in picking up my vehicle because I had to go to work.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional with excellent staff

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repairs themselves were good but one of my requests was not completed. The driverside rear tail light has water in it and i was told they would fix it. It was not fixed. Additionally a new problem where a tire pressure light is on and flashing has come up that was not there before. This will require me to look for somewhere to go and service it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly staff, and very impressed with the turn around time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Davey was awesome from start to finish and answered all of my questions.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have never been treated so good. The service was excellent the people were amazing. I want to thank you all for the service you provided.

Likely to Recommend

Repair Quality

I really appreciate the service and kindness from everyone

Customer Service

Returned Clean

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looking at my car you can’t even tell I was badly rear-ended.

Customer Service

Toby and the whole team were great! They kept me updated and provided great customer service!

Returned Clean

My Experience

The entire staff was professional and polite during the whole process. I received constant updates daily, and the work that was done on my car was excellent. I will be recommending your shop to friends and family. Thanks Jeff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Wonderful way to do business. Very organized approach. I would recommend your company to anyone. Thanks for all the detail to follow up on my needs. Great experience!!! Mike

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It’s a great place with great people, and they done an amazing job. Completely satisfied

Likely to Recommend

Recommend to anyone

Repair Quality

Great place if you want everything done right

Customer Service

Outstanding

Returned Clean