Caliber - Roanoke - Northeast
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasant experience considering from the very first call to the Geico company. The Caliber Collision staff were great and made things as smooth as possible. I can't Thank You enough for the Great Quality and Fast service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The customer service team was excellent; friendly, courteous, professional. The repair job was excellent; car looked great; paint totally matched original paint. Very please with Caliber Collision; would definitely recommend and use again if needed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Condensation is getting into the lights?
My Experience - 5.0/5.0 -
Service was completed at the promise date and the team kept me in the loop on the status of repairs every day. Thank you for making a stressful situation a lot easier for customers.
My Experience - 5.0/5.0 -
Other than getting the job done you're a bunch of great guys and gals. Thank you all soooooo much. Much Thanks, Linda Harmon
My Experience - 5.0/5.0 -
This was the best experience I had dealing with car repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I did not have a good experice with this company overall
Repair Quality - 2.5/5.0 -
Repair work took way longer than they stated it would. I felt like I wasnât a priority
Customer Service - 0.5/5.0 -
I felt like I was being lied to and taken advantage of most of the job only when I called and made a fuss was my car repair taken seriously
Returned Clean
My Experience - 0.0/5.0 -
Your customer service is excellent but the overall repair of my vehicle wasn't acceptable by anyone's standards. I had to wait a month to get my vehicle back and having to return for mistakes that shouldn't have been made is a MAJOR let down. I appreciate how everything will eventually be fixed correctly but it should've been done that way the first 30 days you had the vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer experience with these guys !!! They were very professional and friendly !!! Great job, folks !!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and communicated with me every step of the way!