Caliber - Roanoke - Northeast

4.7 (4,088reviews)
94%
2727 Plantation Rd NE,  Roanoke,  VA  24012

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,088)

My Experience

Everyone was very kind and professional, great team.

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My Experience

I really enjoyed my experience with Caliber Collision. The staff was quick to give me updates about my car-Monday, Wednesday, and Friday. Anytime I called the staff was very quick to assist me and always patiently explained updates on my car. In addition, my car was meticulously handled and carefully completed, which I appreciate. Thanks Caliber collision!

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All my friends have already heard how grateful i am to the staff at caliber collision and have seen how great my car looks

Repair Quality

My car was repaired with care and attention. even the insode of the car was cleaned before the car was returned to me.

Customer Service

Every staff member spoke to me with kindness and respect, and I throughlu valued the communication I received by text 3x a week.

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Very friendly and informative.

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I have told everyone I come in contact with about the terrible experience I have had.

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This has been the worst customer service experience of my life.

Customer Service

Terrible

Returned Clean

My Experience

I was very pleased with the work that they did I'm very proud always let you know what was going on and even got my truck done 2 days early I appreciate all the work the great customer service and I think you all very much not hoping that I need work more work done but if I ever need anything fixed again I will surely come back thanks again miss Shepherd

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Very nice and convenient Customer service keep up the great work.

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Great people tanya and the service was excellently done

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My Experience

You guys did a wonderful job I’m so please with everything thank you so much for everything.

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The young man that took care of me unfortunately cannot remember names but he young and probably the most gracious,efficient person I have ever had the pleasure to talk to. He was so quick to get my info and before I could turn around in comes enterprise with a rental ! He explained everything in detail so I could understand and felt comfortable leaving my car to be fixed. He called me when it was finished and when I picked it up he drove it up to front offered to help me with my stuff. I cannot tell you how nice it was to have things go so smooth. I wish I could tell u his name. If you want I'll come over there and point him out to you. He deserves a lot of credit for being so helpful and professional my # is 540-553-5223 name is lisa of you need to speak to me

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