Caliber - Roanoke - Northeast
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Minus the sealant hand print left on the driver's door panel, which Caliber has committed to fix, everything went well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Minus the clearcoat hand print on the driver door inside panel, which Calibar has agreed to replace, all went well.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I like the way I was keep updated they are very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept us up to date on what they were doing truck looked great when they were finished. Very nice employees
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision truly has excellent employees that are dedicated to providing exceptional customer service. I had timely feedback about the process of the repair work and the quality is outstanding. This has been a great experience for me. Thank you everyone for your time and effort in repairing my truck.
Likely to Recommend - 5.0/5.0 -
The only place to get fantastic customer service and support. Very happy with the quality.
Repair Quality - 5.0/5.0 -
The quality is superb. Everything fits perfectly and looks like new.
Customer Service - 5.0/5.0 -
Customer service has always been outstanding. The timely updates were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper was replaced but not the tow cover, so the blacks don’t match
Customer Service - 5.0/5.0 -
Dylan was absolutely amazing and went above and beyond for me! He was so nice and patient with me and even buffed out some scratches from other incidents for me in the scorching heat and touched up some chipped paint spots for me. All of this was unrelated to what I had my car at caliber for. It’s hard to find good customer service anywhere these days and he was a pleasant surprise! This guy deserves some kind of award!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best service I’ve ever had!!!!
My Experience - 5.0/5.0 -
A great company with excellent communication with me regarding car repair. Nick was great and answered all questions in a timely manner. Glad to have my car back...looks and drives perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
One area not 100% but probably the best it can be fastened.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good about keeping me informed about the repairs and a time line as to what was going on. Repairs look good , very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only problem I had was the use of aftermarket parts. This was more of an insurance issue than anything else.
Customer Service - 5.0/5.0 -
Outstanding
My Experience - 5.0/5.0 -
I’ve used Caliber several times and always get great service all the way atound
My Experience - 5.0/5.0 -
You all did a fantastic job 👏🏽 It looks like a brand new car. I'm totally satisfied with the make over.I would recommend you to anyone who needs car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Appreciated the texts keeping me up to date from Dylan. Great work and done quickly
Likely to Recommend - 5.0/5.0 -
Caliber Collision's team of employees are prompt, professional and personable. They do their jobs quickly and give daily updates. I am very pleased with the end results.
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job repairing my car. Their team made my car look brand new.
Customer Service - 5.0/5.0 -
The customer service at Caliber Collision is also great. The receptionist at the front desk is polite and personable. Heather, the Caliber Collision representative who handled the repairs to my car, was polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very pleased