Caliber - Rochester - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Sherrie was a pleasure to work with, in the less than ideal and stressful circumstances of needing car work done - a joy!
My Experience - 5.0/5.0 -
Excellent customer service and overall total professionalism. Quality of work definitely deserves 5 stars.
Likely to Recommend - 5.0/5.0 -
Excellent customer service and totally professional staff.
Repair Quality - 5.0/5.0 -
Excellent customer service and total professional care and great communication throughout the whole repair process.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
PLUS!!!!!!!!
Repair Quality - 5.0/5.0 -
Caliber South is an excellent choice for auto and glass repair. Totally professional from the first minute you meet Kevin, the CustomerService agent , to all the repair staff and the return of your keys when the job is complete. They handled every step of the repair process and kept me informed right up to return of my car. I could not be more satisfied with my experience with Kevin, his team and Travelers who recommended Caliber South. Super outstanding
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were courteous, I was kept updated in a timely manner and the car looks great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks just like it did before the accident. You guys did a great job! Thank you. Satisfied customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im very happy with all collision team thank you all team 🙏
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sherrie provided a cvery satisfying and courteous service. Thanks to her professional approach.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the work. Sherrie was great- knowledgeable, courteous, professional. Communications were prompt and complete. Car got finished ahead of schedule. Highly recommend!
My Experience - 5.0/5.0 -
Phenomenal customer service. Communication with Shelby was outstanding. Service quality is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sherrie was extremely helpful, made the transition from initial drop off, to picking and dropping off the rental very easy and smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was impressive throughout the process.
Repair Quality - 5.0/5.0 -
As of now, everything seems to be in good shape. We are happy with the communication and the outcome. It seems to drive well and have not noticed any issues at this point.
Customer Service - 5.0/5.0 -
Shelly, Sherry, and I believe Christine were in constant communication and were very helpful throughout the process.
My Experience - 5.0/5.0 -
Very satisfied with the repair. Shout out to Kevin for keeping me posted on the progress. You guys do excellent work. I'd highly recommend you to anyone who needs body work done on their vehicle. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good quick service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and great detailing on the inside my son is so happy with his car and the work that you did
Likely to Recommend - 5.0/5.0 -
I know where my go to place for repairs will be going forward!
Repair Quality - 5.0/5.0 -
awesome job on the car and detailing was greatly appreciated! Looks like a new car!
Customer Service - 5.0/5.0 -
Greeted on time with quick and efficient turnover of car and opportunity to ask questions. Also great job on updates!