Caliber - Rochester - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I have used your shop and the quality of service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent shop and customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, Caliber went above and beyond. There were many extra touches that made this experience a great one. From seedless coordination with the rental car company, same-day appointment for the estimate, regular updates, a quick and complete repair, and extremely friendly service. I would highly recommend Caliber to friends and family. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team is excellent! I am so impressed with the way my car was repaired and in the time frame it was done. I would highly recommend Caliber Collision to all my friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
I appreciated the consistent updates and quick work. The car looks great, no sign that the damage was ever even there. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The people were very informative and answered all my questions. I was kept informed of the progress made on my vehicle and the job performed was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed along the process and did an excellent repair job. I highly recommend them
Customer Service - 5.0/5.0 -
They were very professional and answered all my questions
My Experience - 5.0/5.0 -
Thank you for the constant updates and personal phone calls. Matt did a gray job handling all the updates and my questions. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your efforts to get me back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy to see that the car was cleaned. Matt and Holly were kind and helpful
My Experience - 5.0/5.0 -
Thanks for your professionalism, and the quick turn around with fixing my car. Loved all the follow up text messages and emails. Took worrying away because I know you would communicate with me daily! You all rock!! Thanks!!! I will recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate being treated very professionally and for a quick turn around on the fixing of my vehicle. Thanks very much, I have already recommended your organization!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Good teamwork
Repair Quality - 4.0/5.0 -
No comments
Customer Service - 4.0/5.0 -
Good
My Experience - 5.0/5.0 -
Good communication. Clean car at pickup. Easy process.