Caliber - Rochester - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The job was well done. The location and parking lot are away from the main Jefferson highway.
Repair Quality - 5.0/5.0 -
For a minor car door opening dent from a parking lot accident, Caliber Collision scheduled a repair much sooner than an alternative repair shop. The work was completed quickly and the car is as good as new.
Customer Service - 5.0/5.0 -
Both the estimator (Robert?) and secretary were very obliging.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new!
Customer Service - 5.0/5.0 -
I felt that the staff kept me up to date on the progress of the repairs on my car.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They pushed off the date my car would be finished a couple days but overall great job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new and was finished ahead of time. Did a great job of keeping me updated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although it took longer than expected with part delays the car looks mint, basically brand new I couldn't be more satisfied with the outcome!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was completed ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision were thorough and very professional and got my car done in a timely fashion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were absolutely amazing! I will be recommending them to anyone who needs collision services.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Based on my work schedule and insurance covering my rental, I had to contact Caliber several times. Each time they were patient, understanding, and kind. Their customer service is absolutely amazing! Emmy and Holly are absolutely wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made the process quick and easy, and the staff is very friendly!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was an amazing experience getting my car serviced here. I will come back.
My Experience - 5.0/5.0 -
Amazing Service very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair looks really good, but the quarter panel and fender is a tiny bit out of alignment. Also, when they cleaned the interior, they were careless with my CDs and scratched 2 of them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The workmanship looks amazing but I felt like the last week, the car just sat and I ended up having to pay $27/day for 6+ days when I would have returned my rental. Also, I’ve only driven the car once so far but the sensor on the driver door beeps excessively and the light stays on the mirror, so something is up with that.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Inconsistent feedback about when I would be getting my car back
Returned Clean
My Experience - 5.0/5.0 -
I can’t tell you how satisfied I was with the service I got from you guys not only did you do repairs on the damages but you went above and beyond for example you cleaned both the inside and outside of the car I found that to be extremely nice! I couldn’t have been happier especially when one of the techs took time out of his day to remove a couple marks on my car with acetone!