Caliber - Rochester - South

4.8 (1,378reviews)
97%
40 Jay Scutti Blvd,  Rochester,  NY  14623

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,378)

Likely to Recommend

I don't have much experience with shops and this experience wasn't anything special so I wouldn't necessarily jump at the opportunity to advertise their business

Repair Quality

They just put new tires and a wheel on, pretty common

Customer Service

Shop was ok, they provided decent updates but little information

My Experience

From thr minute I talked to Holly she was kind and understanding my crazy work schedule. Then how I was updated every minute. The fact that Holly and the gentleman looked under the car to make sure there was nothing wrong. The paint job was fablous to where I felt I had a new car. The place to be when one needs their car fixed!!!

Likely to Recommend

I tell everyone I know and meet too use Coliber Collision!!!

Repair Quality

I loved knowing I was great hands from the minute I talked to Kelly at the front desk. When I got my car back it felt brand new and outstanding paint job. Kelly and her coworker both looked under my car with me to see if we could see anything wrong when I heard noises. If one needs help called Caliber Collision they have you. No job big or too small!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job done by the entire staff

My Experience

Holly and her crew at Caliber did outstanding job with the repairs to my vehicle. I would highly recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great body work and great customer service!

Likely to Recommend

Repair Quality

Great experience! Very professional and I would recommend them to anyone!

Customer Service

Returned Clean

Likely to Recommend

Would recommend this shop 2 everyone

Repair Quality

Customer Service

Amazing/outstanding/flawless

My Experience

From start to finish the team at Caliber was outstanding! I will highly recommend them to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I highly recommend Holly and the team at Caliber collision. They are efficient, knowledgeable and professional.

Repair Quality

Customer Service

Holly was very helpful, friendly and professional. I was able to get my vehicle repaired right away, and am so grateful for the quick turnaround ! Thank you Holly :)

Returned Clean

Likely to Recommend

Repair Quality

Vehicle looks good.

Customer Service

Returned Clean

My Experience

Great staff and great work! You guys are great! I will recommend you and come back in the future if I ever need body work done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Overall A+ service

Repair Quality

quality and timely service . Excellent customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Molly and her team was great Would recommend to friends

Customer Service

Returned Clean

My Experience

Very well done. The process was easy. Holly Sands represents Caliber very well.

Likely to Recommend

I had used other shops twice before for similar situations, and this by far the most professional experience of any of them.

Repair Quality

The service provided by Holly and her staff was excellent. They made this process extraordinarily easy!

Customer Service

The communication was exceptional throughout the process. The job was completed well before I thought it would have been done.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service