Caliber - Rocklin
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a great bunch of people. I got the best and nices service from everyone. The emails and phone calls to keep me informed on the progress on my car was wonderful. Casey was so nice, explained everything and wasn't to upset when OHIP STATE beat Oregon. GO BUCKEYES! And it really didn't bother me when the office manager didn't get my name correct and wouldn't give me his ...Dave. I had a wonderful experience and I really don't plan on coming back anytime soon. :o)
My Experience - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
repair was great
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and follow up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
If Kurt will apologize for that last "make you happy" comment, and disclose to me how my car was damaged and by whom, then I would be ok recommending them. He did
Repair Quality - 2.5/5.0 -
The work on the door appears to be done with excellence. Time will tell. I was shocked that my bumper was damaged at your shop, and that I was not told. Also, when I brought it to the rep's attention, he (and Kurt) both said they "did not know how it happened"". I find this nearly impossible to believe, and I was very disappointed that they did not disclose the damage to me. They would have let me drive off the lot with it damaged and not reporting it. wow!
Customer Service - 1.5/5.0 -
I explained most of this on the last question. With respect to the workmanship, it was mostly good, but replacing the impact bar was something they noted needed to be done as a result of the damaged bumper, but then - without telling me - they decided to only replace a bracket.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work