Caliber - Rogers Ar - W Ajax

4.8 (956reviews)
97%
3444 W Ajax Ave,  Rogers,  AR  72758

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (956)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, frequent and transparent communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with repairs completed ahead of schedule. The team was widely described as professional, friendly, and knowledgeable. Regular text and phone updates throughout the repair process were a standout feature appreciated by many. A few customers noted areas for improvement, including occasional reassembly oversights, inconsistent messaging with partner services, and rare instances of unresolved follow-up concerns. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
Select to learn more
"Man these Guys at Caliber are top notch I was blown away how my car looked!! Looks new again!!! I have used ..." Read more
"... amazing—like there had never been any damage at all. Their attention to detail and customer service are truly outstanding. I highly recommend them to anyone needing auto body ..." Read more
"Very poor work. They missed a clipper on the rear cover. The side extension of the rear bumper was also loose. ..." Read more
"Incredibly seamless transactions. Staff was friendly and professional . I was very pleased with the results on the car repair and the timely ..." Read more
"... course I would recommend caliber collision. They did a superior job and take pride in their craftsmanship." Read more
"Ready almost a week ahead of schedule."
"it was super quick. i got my car back a week and a half early!"
"They changed my completion date 4 times."
"Early!"
"... pleased with the results on the car repair and the timely manner in which it was completed. I will definitely recommend to any friend who might need this type ..." Read more
"Continued to text, email and phone, could not have been better."
"From the beginning to end, they communicated efficiently about the progress and what to expect. It was also a standout that all people we interacted ..." Read more
"i got just the right amount of updates about the repairs, it didnt feel like too much that it got annoying ..." Read more
"The message alerts were completely wrong several times."
"Wont return calls."

My Experience

I i appreciate them keeping me up to dates with my repair. Thank you, Donna for always being friendly and professional.

My Experience

Incredible service from Brett and team. From the initial inspection to the end fix. He stayed extremely professional keeping me up to date and actually over delivered on the final timeline by a few days. Highly recommend and will be coming back for future business. Very satisfied!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bret was excellent and very professional. Followed up with me frequently and delivered a great product 3 days earlier than I had expected it. You need half a dozen associates just like him!!

Likely to Recommend

Repair Quality

Bret was great and delivered earlier than expected and the quality was excellent

Customer Service

Likely to Recommend

Repair Quality

Was well taken care of

Customer Service

Was well taken care of

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was open and great. The work was top notch and quicker than I expected. Thanks.

Likely to Recommend

Repair Quality

The people were great, especially Brett and Katherine. And my car looks great.

Customer Service

Everything turned out great.

Returned Clean

My Experience

There are obvious paint runs on the back bumper as well as a knick where something touched the paint before it was dry.

Likely to Recommend

Repair Quality

Steven was great to work with! He kept me informed through the entire process.

Customer Service

My Experience

My Experience

The whole process was all very simple and quick. My vehicle was ready well before anticipated and communication was great the entire time. Thanks! My vehicle looks brand new!

Likely to Recommend

Repair Quality

Quick and easy

Customer Service

I think I only had to call to request update once. Other than that kept me well informed.

My Experience

Bret kept me updated through the whole process always took my call. The epitome of great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You did a great job! Completely satisfied!

Likely to Recommend

Repair Quality

Excellent job!!!

Customer Service

Returned Clean

My Experience

Wonderful staff!

My Experience

My Experience

As a mom with a busy schedule, Caliber made the whole process easy and fast. Communication has been beyond excellent from beginning to end. And being able to leave the rental with them when I picked up my car was the best perk! I will now forever recommend them!

Likely to Recommend

Repair Quality

Customer Service

My Experience