Caliber - Rogers

4.9 (2,948reviews)
98%
20800 Rogers Drive,  Rogers,  MN  55374

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,948)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and often cleaner than when dropped off. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff created a stress-free experience, with many customers expressing they would return and recommend the shop to friends and family. A few customers noted areas for improvement, including occasional delays, parts-related issues, and instances where repair scope communication could have been clearer from the start.
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"... an autobody shop for repairs and i was blown away. Caliber absolutely exceeded my expectations and went over and above to make my experience outstanding. The ..." Read more
"Caliber Collison did a great job. I liked getting text updates on where in the process my vehicle was. Very ..." Read more
"... the service I received form the Rogers location!! They were extremely professional and made the entire process extremely easy for me. They handled all the insurance ..." Read more
"... of these happened in the last 15 years or so and this shop has been top flight for every experience. Nobody wants their car damaged but if it does happen ..." Read more
"The service was excellent. Staff are courteous, friendly and professional. Caliber Collision, Rogers is in a class of its own."
"Ready a week early!"
"Yes, I was very happy when they said my Mazda CX 5 would be ready two weeks ahead of schedule. I was kept informed of the progress as the repairs ..." Read more
"Done a couple days earlier than expected."
"Well before expected."
"... replacement pieces instead of trying to fix them I believe it would have been done on time." Read more
"The communication was absolutely amazing! I would bring my car here a hundred times over just for fact that ..." Read more
"Fantastic communication from the team. Daily updates throughout the process."
"... from this shop is exceptional! Besides the fact that the repairs are always done perfectly, the professional and great communication is why I continue to return to ..." Read more
"... finish. They were upfront and realistic with timeline. The communication was excellent! They answered all my questions. Even the Lobby area was inviting and had snacks ..." Read more
"Communication was friendly, prompt, and thorough. This all turned a fender bender into a positive experience!"

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Returned Clean

My Experience

Communication was steady throughout the entire process so I knew exactly what to expect

My Experience

Communication was excellent

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Very friendly, informative and communicated frequently. Great service.

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Returned Clean

My Experience

Really enjoyed working with Rob Larson. He communicated the process very well and made sure I got my car fixed timely.

My Experience

Rob was fantastic, he answered all of my questions and made the experience great!! He was very communicative and was a pleasure to work with.

My Experience

Excellent job

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Awesome service and communications!

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Incredible!

Returned Clean

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Took a little longer than I had hoped, but service was exceptional!

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Everything is very good. Thank you .

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Returned Clean

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My Experience

Whoever fixed the car did a wonderful job, Kristy was very kind and helpful I appreciate everything and I’m satisfied

My Experience

Did a great job Thanks for putting me back on the road

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I couldn’t be happier with the service I got. Was such great customer service about the whole process. My car was done sooner than I thought.Kristy was awesome!

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Everyone there gets a 10 out of 10! Very helpful and very efficient! I will recommend your place. I loved all the updates along the way.

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