Caliber - Rosenberg
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When the vehicle was repair last year for a similar incident the muffler shop did not reposition the muffler properly stating that it was a cosmeti issue. But a different muffler shop that the car was taken to tjis time arounf did an excellent job that I'm now happy with. Overall the entire job appears to be great.
Customer Service - 5.0/5.0 -
Love that the shop was in constant communication with updates on e vehicle's progress. I never had to wonder about the car which added peace of mind.
My Experience - 5.0/5.0 -
My entire experience was 10 out of 10. Starting with the initial inspection with Cyndi, to the constant communication with Cyndi throughout the entire process and ending with Cyndi personally delivering my car to my house. The repair looks great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cyndi was great every step of the way and the repair techs did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job on my vehicle. They kept me informed on every step of the repair process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the regular updates on the status of the repair. I also like how organized you are.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, fast service, friendly staff.
Customer Service - 5.0/5.0 -
Cindy B was very helpful and kept us updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great and no signs of any damage!
Customer Service - 4.5/5.0 -
Technician was awesome committing with me but the system had some delays right around the time I was really waiting for updates. Ryan was great about keeping me updated once that was discovered
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job guys, totally satisfied with car. This is our second car we brought and there’s no disappointment. Totally recomend and we definitely coming back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done in a timely fashion. Faster than first estimated. They kept me informed on the progress on a daily basis. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and Excellent Customer Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I'd caution anyone to utilize this shop.
Repair Quality - 3.5/5.0 -
Vehicle fixed exceptionally well in a timely manner. Only complaint is that a license plate holder was affixed to the front of my vehicle - when I never communicated that it was missing or needed and I was subsequently charged for it. Also, I did Caliber Collision a personal favor in that when I initially brought my car to their shop for repairs on a Friday afternoon, I was asked if I could return it on Monday so they would not be charged by my insurance for the rental car that I would be using. I happily accommodated Caliber Collision. However, when I then asked if I could be similarly accommodated with a "payment plan" for the repairs on my car - I was promptly and curtly turned down. Welcome to America - where making money is more valued then being kind and considerate towards others.
Customer Service - 3.5/5.0 -
See prior comment.
My Experience - 5.0/5.0 -
I was updated throughout the entire repair. Everyone was very nice. My estimator stuck around a few minutes after closing so I could pick up my car when I was stuck in traffic which I really appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Repairs were great Communication good or bad updates are important.
Repair Quality - 4.0/5.0 -
Thrilled with final repairs… communication was a concern early on. Plus it appears parts arrival is a real issue and the likelyhood of 10 days in and out is not appropriate.
Customer Service - 4.0/5.0 -
More communication not less appreciated
Returned Clean
My Experience - 5.0/5.0 -
Ryan Howard was a good service advisor, always kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was extremely kind and helpful each step of the way