Caliber - Round Rock - Mays
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber were great from start to finish. Very pleased with Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Too long
Repair Quality - 2.5/5.0 -
Shooting for December 22 but wasn't ready until middle of January. Not good. Original inspection must have been lacking.
Customer Service - 2.5/5.0 -
I usually had to call for updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process. Repairs completed timely
Likely to Recommend - 5.0/5.0 -
With this location scoring all 10’s they definitely deserve to be recommended
Repair Quality - 5.0/5.0 -
Great communication- completed repairs promptly and Ross provided excellent service
Customer Service - 5.0/5.0 -
Ross was great- communicative, prompt and completed repairs with accurate timeframes he provided to us
My Experience - 5.0/5.0 -
Kept in contact and completed the repair to my satisfaction
My Experience - 5.0/5.0 -
Everybody was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hopefully we don't need to, but if we did, we would absolutely recommend this location again.
Repair Quality - 5.0/5.0 -
The repair looks great, can't tell anything happened
Customer Service - 5.0/5.0 -
Robert and the rest of the staff (even though I cannot remember the other names) were fantastic and really helped make a stressful situation as smooth as it could be, given the situation.
Returned Clean
My Experience - 5.0/5.0 -
The gentleman who helped me thoroughly explained the process and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for getting my vehicle back to me earlier than expected, also thank you for all the updates on my repairs. Me vehicle looks beautiful. Thank you Ross
Likely to Recommend - 5.0/5.0 -
Yes I am very satisfied I would recommend
Repair Quality - 5.0/5.0 -
Thank you Ross for a great job and always keeping me up to date on my vehicle
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Such a pleasurable experience from the entire team, from drop-off to pickup and everything in between I was constantly impressed with how me and my vehicle were treated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
There was little to no communication unless I initiated it. Otherwise, when I got someone on the phone, they were nice.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian was great to work with! I appreciated the consistency of updates I received via text. I was also impressed with how quickly the repairs were completed, especially for the time of year.