Caliber - Round Rock - Sam Bass Rd

4.9 (7,247reviews)
97%
1307 Clark Street,  Round Rock,  TX  78681

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,247)

My Experience

Likely to Recommend

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Repair Quality

My truck repairs are good. The people were great. My only dissapointment is my truck has 1 brand new looking headlight and 1 old and faded looking headlight.

Customer Service

Returned Clean

My Experience

I’m extremely happy with the work completed on my car in a timely manner by Caliber Collision.Ryan Deleon was handling all of my paperwork and work to be completed on my car. He is awesome.The staff are friendly, professional knowledgeable and attentive. I was impressed with the daily updates by texts keeping me in the loop on the status of my vehicle without me having to call.They made everything convenient down to dropping off my rental car with them for Enterprise to pick up.Highly recommend Caliber Collision.

Likely to Recommend

Highly recommend

Repair Quality

The work performed was excellent. Great customer service by Ryan Deleon who was handling my claim. They sent me daily updates by text to keep me updated on the progress of my repair.

Customer Service

Excellent customer service from front staff and Ryan Deleon

Returned Clean

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Customer Service

Made sure everything was communicated in a timely manner. Amazing service!

Returned Clean

My Experience

My Experience

Very responsive technicians other than the long weight they were very responsive and capable

Likely to Recommend

I already have been recommending Caliber to other drivers

Repair Quality

McKinley is such a nice guy and my car came back to me cleaner and operating much better than when it was new.

Customer Service

All people I dealt with were kind and courteous the repairs took longer than I expected but perfect takes longer!

Returned Clean

My Experience

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My Experience

Customer service and communication along the way was excellent and results were great. Very professional

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My Experience

Just picked up our vehicle it looks fantastic the team at Caliber Collision were also fantastic and helpful

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The repair work was done very well and I would highly recommend Calibur for collision repairs!

Repair Quality

New body parts look fantastic, paint is a perfect match

Customer Service

Best customer service that I have received in years! Clean waiting room. The congenial vibe among staff members made me feel comfortable leaving my car for repairs.

My Experience

McKenly did a great job. He was gave consistent updates and he was very informative. The front desk staff was also very friendly and helpful and the technicians did excellent work.

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Repair Quality

Customer Service

Returned Clean

My Experience

My agent was very thorough with the process and kept me updated in very step. Surely he put the customer first and did a fantastic job!

Likely to Recommend

Repair Quality

My agent was very professional and kept me advised throughout the whole process. He made sure I was taken care and was always looking out for my interests. Did a fantastic job. Thank you

Customer Service

Same as the comment before

Returned Clean

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Repair Quality

Everyone was friendly, punctual and up front with information. This was an insurance claim and Caliber handled all of the coordination to get the repairs covered and even Ubered me home. And all of the repairs were done well. Thank you!

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