Caliber - Royal Palm Beach
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very pleasant and professional
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
no issues
Customer Service - 5.0/5.0 -
job well done
My Experience - 5.0/5.0 -
I felt like my concerns were heard and the job was done well.
My Experience - 0.0/5.0 -
Caliber Collision informed us that our vehicle was repaired and ready for pickup. However, upon arrival, we discovered several issues: the fender had not been repaired, the light was not replaced, damaged bumper parts that were supposed to be replaced had only been painted. Additionally, wires were not reinstalled properly, and the interior of the vehicle was dirty and not as clean as when we dropped it off. The clerk attempted to let my wife pay for the repairs without mentioning that further work was needed. It was only after I spoke with the manager, Rafael, that I learned parts were still on order. When I contacted our insurance company, they had not been informed about the incomplete repairs. State Farm had been told by Caliber that all repairs were finished. Given this experience, I find it hard to trust your company and its representatives.
Likely to Recommend - 0.5/5.0 -
Caliber Collision informed us that our vehicle was repaired and ready for pickup. However, upon arrival, we discovered several issues: the fender had not been repaired, the light was not replaced, damaged bumper parts that were supposed to be replaced had only been painted. Additionally, wires were not reinstalled properly, and the interior of the vehicle was dirty and not as clean as when we dropped it off. The clerk attempted to let my wife pay for the repairs without mentioning that further work was needed. It was only after I spoke with the manager, Rafael, that I learned parts were still on order. When I contacted our insurance company, they had not been informed about the incomplete repairs. State Farm had been told by Caliber that all repairs were finished. Given this experience, I find it hard to trust this company and its representatives. I cannot recommend Caliber Collision.
Repair Quality - 1.5/5.0 -
Caliber Collision informed us that our vehicle was repaired and ready for pickup. However, upon arrival, we discovered several issues: the fender had not been repaired, the light was not replaced, damaged bumper parts that were supposed to be replaced had only been painted. Additionally, wires were not reinstalled properly, and the interior of the vehicle was dirty and not as clean as when we dropped it off. The clerk attempted to let my wife pay for the repairs without mentioning that further work was needed. It was only after I spoke with the manager, Rafael, that I learned parts were still on order. When I contacted our insurance company, they had not been informed about the incomplete repairs. State Farm had been told by Caliber that all repairs were finished. Given this experience, I find it hard to trust this company and its representatives. I cannot recommend Caliber Collision.
Customer Service - 1.5/5.0 -
Caliber Collision informed us that our vehicle was repaired and ready for pickup. However, upon arrival, we discovered several issues: the fender had not been repaired, the light was not replaced, damaged bumper parts that were supposed to be replaced had only been painted. Additionally, wires were not reinstalled properly, and the interior of the vehicle was dirty and not as clean as when we dropped it off. The clerk attempted to let my wife pay for the repairs without mentioning that further work was needed. It was only after I spoke with the manager, Rafael, that I learned parts were still on order. When I contacted our insurance company, they had not been informed about the incomplete repairs. State Farm had been told by Caliber that all repairs were finished. Given this experience, I find it hard to trust this company and its representatives. I cannot recommend Caliber Collision.
Returned Clean
My Experience - 0.0/5.0 -
Your 1 question can't be answered as completely satisfied. The issue I experienced was with the receptionist. I had 2 phone conversations and 2 face to face conversations. Every single time she seemed to not be able to pull my information up. She could never find my account. After the very 1st phone conversation I absolutely was going to hang up and call another repair facility but when she transferred me to another associate that found all of my information, I felt a little more comfortable. I feel that you have lost customers if they experienced the same issues that I had with her. I picked my truck up today and she again seemed confused. Sorry for long paragraph but I feel that you should know things that are happening up front. The rest of my experience was absolutely amazing.. on-time, kept up to date etc.. If you have any questions please don't hesitate to contact me.
My Experience - 5.0/5.0 -
Repairs were done in a timely manner, before the schedule date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs was done in a timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff friendly and every thing went as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Dent after repair completed Date given was not accurate
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are very satisfied with the work that was completed on our vehicle extraordinary workw. Ttanks and blessings always 🙏
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great! Staff was friendly and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
Great job looks like it came off the showroom floor
Customer Service - 5.0/5.0 -
Treated excellently always treated well on the phone
Returned Clean
My Experience - 5.0/5.0 -
Awesome job Ty. So much Truck looks amazing.
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Amazing work by the team!
Customer Service - 5.0/5.0 -
Amazing work by the team!
Returned Clean
My Experience - 5.0/5.0 -
I was glad for the updates and that the repairs were completed a week before the quoted time. Thank you!