Caliber - Royal Palm Beach

4.7 (4,568reviews)
95%
230 Business Parkway,  Royal Palm Beach,  FL  33411

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,568)

My Experience

My car is still whistling when I go over 50????

My Experience

Likely to Recommend

No I would recommend Caliber

Repair Quality

Poor performance

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys made it very convenient ! And help me on all aspects of the experience Thank you so much

My Experience

I was completely satisfied with my experience with Caliber. They kept me informed daily and was extremely satisfied with the work. I would recommend this company to everyone.

My Experience

Carl was very polite and very helpful I will definitely refer all of my friends and family to your company. Customer service was excellent it made my overall experience a lot easier. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My best experience with an auto repair shop thus far.

Repair Quality

My wife said, "It's like a new car!"

Customer Service

It was a pleasure dealing with Carl. He expressed that he is a car enthusiast, it shows.

My Experience

I was very happy with the service and the repair went smoothly . Chip at the Royal Palm Beach office was very friendly and helpful. I'd definitely refer customers to your office .

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Level of professionalism was exceptional. I was continually kept informed of the progress and status of my repairs and the work performed was top notch. Rating would be 20/10!!! Special kudos to Carl as well! Thanks for a stress free and very satisfactory experience !

My Experience

Out standing

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It's only because of whayne i select a low rate

Repair Quality

whane is a very cold hearted predudist male he calls your insurance company and tells them that your car is ready but!!! we i picked up my car it wasn't 1 hour it shut off wouldn't start and to top it off my Airconditioner was working now it's not the screws that was taken to check the Airconditioner wasn't put back on he asked me to do a survey here it is if caliber collision gets Wayne out of the company and may be they will get a better feedback now that I've been through the mil with all of this I've got to ride with no ac in my car 3 children crying mommy I'm hot and they have asthma!! !! over draft fee's from the rental car I'm an honest person he pulled off the seat covers where my leather was cracked but little do he knows that happened 1yr ago and not his business I'm looking at 2,500 in fees thanks whayne for all the problems you've put me & my children through

Customer Service

It's only because of whayne i select a low rate

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They always keeped me updated on the repair of my car . The staff was amazing very friendly. My car is in perfect condition. They returned it clean and smelling good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone I met at Caliber was cordial except Chip. He was definitely professional, but seemed quite distant. I immediately contemplated taking my business elsewhere after meeting him. Then, I figured maybe he wasn't having a great day, yet he was always like that. Aside from that it was not my desire to go back and forth between Caliber & Enterprise Car Rental when trying to get my car back. I would rather have been inconvenienced with keeping the rental car another day and getting my car from Caliber the next day rather than have Representatives from both companies giving me recommendations that seem to conflict with what the other business was telling me. The positives were definitely the customer service skills of the lady at the front desk, Carl's humorous interactions, and another Rep being cordial. I do appreciate Chip's attempts at trying to alleviate the problem with my recovering my vehicle and returning the rental

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean