Caliber - Royal Palm Beach

4.7 (4,568reviews)
95%
230 Business Parkway,  Royal Palm Beach,  FL  33411

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,568)

My Experience

The daily text updates made it a pleasant experience, and the final results show their professionalism.

My Experience

Likely to Recommend

Repair Quality

Panel gap, tape lines where they painted the bumper, missing outer sticker lining that came with vehicle from factory

Customer Service

Ignored my email

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely please with the service and the personnel. Job was done sooner than expected. Love that.

Likely to Recommend

highly recommend

Repair Quality

the repairs looked wonderful. Great job

Customer Service

Communicated to me throughout the repair

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair appears to have been done well and the staff was courteous and responsive. However, the turn around time for the work done could be significantly improved. While my vehicle was done earlier than originally anticipated, that initial time frame was way too long. I appreciate the need to wait for specific parts, but once all the work comes in house the turn around needs to improve and the "representative"'s ability to speed up that timeline also needs to be improved.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I brought my car to Caliber Collision to have a dent and scratches repaired... My experience with this Company was remarkable. I was told that repairs would take about a week. I got my car back before then. I was also given updates regularly. Kudos to Patricio and the Team.

Likely to Recommend

Absolutely I would recommend Caliber Collision to friends and relatives.

Repair Quality

Your Technician Patricio was very informative regarding every step of my repair.. He is a great asset to your Company.

Customer Service

Customer service was great. I received my car ahead of schedule.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The process was seamless. They kept you updated from start to finishing. My car looks brand new. I highly recommend Caliber Collision in Royal Palm Beach location.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I wouldn't and have recommended the shop

Repair Quality

The repair was perfect.

Customer Service

Crystal and Pat our personable and professional. Always so positive and bright that would be on crystal, helpful, knowledgeable, and pleasant.

Returned Clean

My Experience

Patricio provided exceptional customer service from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything was handled perfectly. He kept me informed throughout the entire repair process, answered all my questions promptly, and made what could have been a stressful experience completely worry-free.The quality of service exceeded my expectations, and his attention to detail and commitment to customer satisfaction truly stood out. My vehicle looks fantastic, and I couldn’t be happier with the results. Patricio is a tremendous asset to the Caliber Collision team, and I highly recommend him to anyone needing repairs. Thank you, Patricio, for delivering such an outstanding experience!

Likely to Recommend

Repair Quality

I had an excellent experience with Caliber Collision. Patricio went above and beyond throughout the entire repair process. He kept me informed, was professional and attentive, and made sure everything was handled smoothly. The repairs on my car were completed quickly, and the vehicle was returned to me in excellent condition in no time. I truly appreciate the outstanding customer service and dedication Patricio provided. I highly recommend Caliber Collision and especially Patricio for anyone needing quality auto body repairs.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy buen trato y trabajo

Customer Service

Muy buen trato y trabajo

Returned Clean

My Experience

El trabajo quedo muy bien ,mas rapido de lo esperado, la attention de la oficina muy buena y amables. Gracias

My Experience

Great service and my car was completed ahead of schedule and looks great

My Experience

The color doesn’t matter

My Experience

Estoy muy feliz y satisfecho con el trabajo profesional realizado por el equipo y en especial un cordial saludo y felicitaciones al SEÑOR PATRICIO

Likely to Recommend

Son los mejores

Repair Quality

Excelente trabajo en mi carro felicitaciones

Customer Service

Especial

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean