Caliber - Sacramento - 20th St

4.9 (2,833reviews)
98%
1800 20th St,  Sacramento,  CA  95811

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,833)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Smooth experience thank you great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work done and interactions with everyone on the team were all exceptional. Their efforts made the whole process go smoothly. They also got me back in my vehicle really quickly. I couldn't ask for anything better.

Likely to Recommend

I'm a repeat customer because of the excellent service I've received. My current experience was equally great. Of course I would recommend them.

Repair Quality

Excellent

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was just like a brand new

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It would be a 10 if it were not for the lady at the front desk, she needs to work from n her customer service skills

Repair Quality

Customer Service

Returned Clean

My Experience

Saved me a ton of stress! Always great customer service at Caliber!

Likely to Recommend

Repair Quality

Customer Service

They went beyond and made sure to keep me u0dated because it took a while fire car to reach them from the tow company

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was courteous thorough and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I asked how to get my VW with my current Enterprise rental. The person who helped me a Caliber said I just had to leave the keys. I just figured this was the way I was supposed to return the car being it was handled through my insurance. When I finally got home tonight I got an email from Enterprise asking for my rental back. Now it is 11pm and I am panicked that I did something wrong with Enterprise. What was relief to pick up my car has turned into panic about my rental.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jordan was very helpful throughout the entire repair. ๐Ÿ‘๐Ÿผ

Likely to Recommend

Great customer service!

Repair Quality

Great job, Jordan was very helpful during the entire process.

Customer Service

Same answer

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

confidence in sending others your way.

Repair Quality

nice work. good people. great communication.

Customer Service

great service.

Returned Clean