Caliber - Sacramento - Fulton South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks, it's great to get my car fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service
Customer Service - 5.0/5.0 -
Very Satisfied
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Caliber Collision has the worst Communication ever. When I first got my car estimated on June 5th they said my car was going to be done on the 18th, however my fender was damaged when it was mailed in so they had to get a new one. My car wasn’t done until June 24th. Enterprise Rent-A-Car Called me a said they had to withdraw $120 out my account because on there end my car was due still on the 18th so that part was communicated at all. Then geico sent me a $500 check in the mail to pay Caliber. I cashed the checked and paid them. Two days later geico cancelled my check after I paid them (which put me $620 negative in my account because enterprise already took 120 from the car) geico re-issued the check to caliber to paid them. Caliber didn’t communicated that I paid the $500 Deductible already. So now once the new check comes to them Caliber have to reimburse me. This service was the worst. And frustrating because now I have to wait 7 to 10 days to get reimbursed.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and my car is perfect!
Customer Service - 5.0/5.0 -
Wonderful professionals, kind, considerate and friendly!
My Experience - 5.0/5.0 -
Car looks fantastic, thanks for the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Let customers know who amongst the insurers are YOUR favorite insurers..
Repair Quality - 5.0/5.0 -
Looks beautiful. Checked by Lexus Sacramento
Customer Service - 5.0/5.0 -
Avoid Friday night pickups if at all possible.
Returned Clean
My Experience - 5.0/5.0 -
I trust you with my car. Thank you for taking extreme care with it! Joel is very polite and kind. He cares about his customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrea and Joel were very pleasant and helpful
Likely to Recommend - 0.5/5.0 -
Terrible customer service
Repair Quality - 0.5/5.0 -
When I got my car back it the inside was not put back together properly
Customer Service - 0.5/5.0 -
They did not complete it on time and were terrible about calling me back, so I would end up having to call them every time because they refused to call me back