Caliber - Sacramento - Fulton South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sequoia was very pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My husband and I both enjoyed working with Sequwia. We both found her to be honest, helpful and above all, serving with integrity. In the future if we have friends in need we will send them to Caliber. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Took way too long. Other vehicle with minor abrasions was kept for 3 weeks. Mine had more damage and was done much sooner. Caused long car rental $$$$
Repair Quality - 2.5/5.0 -
Took too long to do repair. Kept adding items on
Customer Service - 2.5/5.0 -
Original estimator was never seen again. Seemed short staffed
Returned Clean
My Experience - 5.0/5.0 -
Full transparency and communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The first lady I felt with there told me she would let me know when the part for my wondow came in, but she never called me. I called and asked a man I think the manager , if it came and he said it had. But she didnt call to even let me know also she didnt tell me that cash was not excepted only card for the deductible. Buy i guess overall Iit was taken care of
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They maintained a really good communication throughout the process. Very satisfied with the work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was unbelievably helpful and professional. They worked to make the process as convenient and transparent as possible. I am grateful to have done business with them and would recommend them highly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of the staff were welcoming and kind. I was informed every step of the way and met with understanding and grace. Every and the the very best efforts were made to ensure my satisfaction. Seqouia and alex were amazing
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
It was amazing
Customer Service - 5.0/5.0 -
Beyond a 10 every agent went above and beyond especially sequoia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sequwia deserves multiple awards for customer service and should teach classes on communication and authenticity within experience. Literally, made what was a stressful situation as easy and straightforward as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sequowia was literally the best human I've ever interacted with that's customer facing. I didn't worry about anything, everything was communicated perfectly, and they went way above and beyond to help me. It made everything so easy.
Customer Service - 5.0/5.0 -
A million percent if I could. So easy and great.