Caliber - Sacramento - Lexington St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Efficient nice people to work with and they repair timely and do a fantastic job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0 -
Excellant
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took longer than I expected with addition costs and parts after I dropped off the car. Hopefully everything is fixed now. It looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the constant communication and the quick updates on changes to the timelines of repair for my car.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Cindy was terrific and kept me informed and updated every step of the way. Normally I would have been concerned that the entire process took so long, but with Cindy’s excellent communication and updates, I felt I was always in the loop. She has a solid focus on customer satisfaction and is an awesome asset to your team.
Customer Service - 5.0/5.0 -
Cindy was terrific and kept me informed and updated every step of the way. Normally I would have been concerned that the entire process took so long, but with Cindy’s excellent communication and updates, I felt I was always in the loop. She has a solid focus on customer satisfaction and is an awesome asset to your team.
Returned Clean
My Experience - 5.0/5.0 -
I liked how they would inform me of every step by text and email
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Twyla and Ivanna are the best! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just want to give a huge shoutout to Victoria and her incredible team for the outstanding customer care I received. Dealing with car vandalism and insurance companies is stressful, but Victoria (and her team) handled my situation so quickly and with such professionalism that it immediately put me at ease. Not only was she extremely efficient, but she was also genuinely personable and supportive throughout the entire process. It’s rare to find a team/company that combines speed, skill, and such great customer service. I truly appreciate everything they did to help me get back on the road without the headache. Will highly recommend everyone I know to go to them! And any of my future business with my car again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Victoria was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Actually it’s a good body shop for repairing shop I found it’s in time all the work schedule in the time no waste the time and the work perfect I advise all those with Mercedes if they have problem with body consults the Caliber Collision Shop Thanks Cindy for helping us,She is help me a lot and professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good & quick
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job Cindy
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Cindy for your communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Twyla was great with communication and sharing updates on the car, even when unexpected setbacks arose during parts delivery and calibration. I really appreciated her kindness and keeping me in the loop! The car looks great, and all areas that were damaged look brand new.