Caliber - Sacramento - N 12th St

5.0 (1,141reviews)

98%

(916) 448-7017

312 N 12th St, Sacramento, CA 95811

98%

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312 N 12th St
Sacramento, CA 95811

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About Caliber - Sacramento - N 12th St

See Photos

312 N 12th St
Sacramento, CA 95811

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Nissan

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Website

Reviews (1,141)

Sort By:
Newest
Rating

976 Customers Rated

5 Stars

81% Complete

(924)
4 Stars

2.2% Complete

(25)
3 Stars

0.9% Complete

(10)
2 Stars

0.2% Complete

(2)
1 Star

0.3% Complete

(3)
< 1 Star

1.1% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were returned ahead of schedule, often looking brand new. The team was frequently commended for being friendly, professional, and thorough in explaining the repair process. Regular text and phone updates kept customers informed and stress-free throughout. A few customers noted isolated concerns such as repairs not meeting pre-accident standards or unexpected charges, reflecting areas customers feel could be strengthened. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... about this collision shop! From start to finish, the experience was smooth, professional, and truly exceeded all expectations. After my accident, I was stressed ..." Read more

"... another shop. The attention to detail was incredible, the quality of the work was excellent, and the communication throughout the process was outstanding. I was always ..." Read more

"The finished repairs were flawless."

"Everyone involved was incredible and the work looks great."

"They did an outstanding job with my car it looks like the damage never even happened. The team was kind, professional, ..." Read more

"I received excellent customer service! And the repairs to my car seem high quality and they were finished earlier than expected. I think everyone there is ..." Read more

"It was ready a day earlier, and this was well communicated."

"... a week. Since we were pretty close to Friday. But the team were able to get the work completed in two days which was incredible." Read more

"My vehicle was ready even quicker than they quoted!"

"Almost a week earlier than expected! Amazing!"

"... Caliber Collision. I would highly recommend them. The communication from them was great and their efforts to return my car in a timely manner was appreciated." Read more

"... messages and calls. We are plenty from the team and I never felt like I had to follow up." Read more

"... Collision. The staff was very professional, friendly, and kept me updated throughout the entire repair process. My vehicle was repaired quickly and looks as good ..." Read more

"This business was super great. Communication was great. Repairs were fast, and they went above and beyond. Interior and windows were cleaner ..." Read more

"... communication and excellent work! Staff was very helpful and the technician assigned communicated throughout the whole process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... about this collision shop! From start to finish, the experience was smooth, professional, and truly exceeded all expectations. After my accident, I was stressed ..." Read more

"... another shop. The attention to detail was incredible, the quality of the work was excellent, and the communication throughout the process was outstanding. I was always ..." Read more

"The finished repairs were flawless."

"Everyone involved was incredible and the work looks great."

"They did an outstanding job with my car it looks like the damage never even happened. The team was kind, professional, ..." Read more

"I received excellent customer service! And the repairs to my car seem high quality and they were finished earlier than expected. I think everyone there is ..." Read more

"It was ready a day earlier, and this was well communicated."

"... a week. Since we were pretty close to Friday. But the team were able to get the work completed in two days which was incredible." Read more

"My vehicle was ready even quicker than they quoted!"

"Almost a week earlier than expected! Amazing!"

"... Caliber Collision. I would highly recommend them. The communication from them was great and their efforts to return my car in a timely manner was appreciated." Read more

"... messages and calls. We are plenty from the team and I never felt like I had to follow up." Read more

"... Collision. The staff was very professional, friendly, and kept me updated throughout the entire repair process. My vehicle was repaired quickly and looks as good ..." Read more

"This business was super great. Communication was great. Repairs were fast, and they went above and beyond. Interior and windows were cleaner ..." Read more

"... communication and excellent work! Staff was very helpful and the technician assigned communicated throughout the whole process." Read more

Taylor (Subaru owner) reviewed 8/28/26

Paige in particular was very helpful! Everyone was kind and considerate and made the process very easy. Thank you!

Sahil (Honda owner) reviewed 8/28/26

Pedro (Honda owner) reviewed 8/24/26

Im very satisfied with their job. They fixed car really fast, and they made my car look like new. Im so happy and impressed.

Robert (Hyundai owner) reviewed 8/24/26

Olivia (Subaru owner) reviewed 8/24/26

This Caliber Collision location did an excellent job! They went above and beyond with the repair by cleaning my car, transporting me to and from, and showing genuine kindness.

John (Honda owner) reviewed 8/20/26

The repair was quick and easy. And well done!

Great job on my repair and it was fast!

Ana (Honda owner) reviewed 8/19/26

Joann (Lexus owner) reviewed 8/17/26

I would not hesitate to highly recommend the shop to any of my friends or family members.

The finished job was excellent. You would not know that there was damage to the car, and the paint job blended completely with the rest of the car's paint. I am very happy and satisfied with the quality of work.

Medira (receptionist), Mario (manager) and Steve (technician) were excellent. They were friendly, knowledgeable and capable in their jobs.

Gerardo (Subaru owner) reviewed 8/17/26

This Caliber Collision is excellent.

The front desk employee (forgot her name) is super friendly and very helpful. Made the car rental process super easy. Thank you.

Christopher (Acura owner) reviewed 8/17/26

Sol (Subaru owner) reviewed 8/17/26

Aaron (Volkswagen owner) reviewed 8/13/26

Yesir

Very fast and friendly staff

Clear with their communication

Meegen (Infiniti owner) reviewed 8/10/26

I loved all the updates on status and that it was done earlier than expected. All around great job!

Great customer service! And very thorough

Everyone was so nice and helpful

Alan (Mazda owner) reviewed 8/10/26

Everything looks great! Thanks for the instructions to protect the paint job!

Karina (Toyota owner) reviewed 8/10/26

Randy (Subaru owner) reviewed 8/10/26

Harjit (Honda owner) reviewed 8/6/26

Steve was great!

Reanna (Honda owner) reviewed 8/6/26

Brandon (Jeep owner) reviewed 8/6/26

Friendly customer service. Very clean. And fast. They even washed my car and vacuumed

Claudene (Toyota owner) reviewed 8/5/26

We received excellent service from caliber collision, their expertise and customer service are amazing. Mario at the 12th Street shop in Sacramento was absolutely amazing with communicating with us regarding our car being repaired it was done in a very timely fashion and completely repaired to the way our vehicle was before it was vandalized.

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Caliber - Sacramento - N 12th St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Sacramento - N 12th St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,141)

976 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?