Caliber - Sacramento - N 12th St
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nice repairs
Repair Quality - 5.0/5.0 -
Very friendly easy to work with. Gave weekly staus updates on car repairs.
Customer Service - 5.0/5.0 -
Courteous and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
The quality of the repairs was most important to me and when I spoke to staff they were friendly and clear
Repair Quality - 5.0/5.0 -
Work well done.
Customer Service - 4.0/5.0 -
It was I who had to call in over a period of 4 days to find out what was happening to my car. The people at the office, on the other hand, we personable and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and performance got my vehicles, will gladly recommend them to friends and family alike for quality service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me on the loop on the status of my repair.
Returned Clean
My Experience - 5.0/5.0 -
The whole Caliber Collision team were very courteous, helpful, and kept me informed about the progress of the repair. I was impressed with Caliber Collision!!
My Experience - 5.0/5.0 -
Thanks to Milton and the rest of the staff, our experience was clear, quick and professional… and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was amazing in communication and in overall progress with vehicle’s repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff provided timely status updates on vehicle repair. They were all very professional, personable and courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the work. The car looked really good and I got it back quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to say "thank you" to Josh, for always keeping me in the loop with any changes and updates in regards to my vehicle while being worked on. I absolutely loved the end results of how professional they are they did an amazing job, they definitely know their stuff and it shows in their work. I highly recommend them for any and all body work needed on your vehicle. Loved loved loved my end results, Thank you Caliber collision / 16th st Auto Repair you all are amazing!! Happy New Year!!!🎉🥰🙋 Sincerely, Dolores Salas
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Reason being: yawl just took over the Body Shop. Hopefully: you all can maintain the customer service at 16th Street Auto Body provided.
Repair Quality - 3.5/5.0 -
I liked it better, when it was 16th Street Auto Body.
Customer Service - 3.5/5.0 -
Customer service was good.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Excellent work, poor communication
Repair Quality - 5.0/5.0 -
The repairs look perfect and they even cleaned the inside of the car!
Customer Service - 2.5/5.0 -
The staff in the office were very personable and professional. I was promised ongoing communication about progress but that didn’t happen. I was also promised that if the estimate changed I would be informed, I was not.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh is really great. The repairs took a while but he was communicative and helpful.