Caliber - Sacramento - Tower Ave

4.9 (1,974reviews)
99%
2400 Tower Ave,  Sacramento,  CA  95825

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,974)

My Experience

Thank you so much! I had a great experience from start to finish. The team was professional, communicative, and made the whole process stress-free. The repairs were done quickly and everything looks amazing—like nothing ever happened. I really appreciate the updates along the way and how kind everyone was. Please pass along my thanks to the entire team for a job well done!

Likely to Recommend

I will only recommend this caliber to everyone i know. They are great!

Repair Quality

They even repaired a portion that was not related. I can't thank them enough! They are amazing!!

Customer Service

Yadi was great! She updated me throughout the entire repair

Returned Clean

My Experience

Everyone was great!

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Repair Quality

Good morning. The repair work was done well and satisfactory, but I just wanted to let you know that my camper shell was not properly re-attached to my truck after the work was done. None of the hold-downs were installed. Fortunately I noticed pretty soon afterwards, but I did drive on the freeway before noticing which was very dangerous. I went ahead and reattached them. But I wanted to let you know, as that created a big risk.

Customer Service

Customer service was very good.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Customer Service

So professional

Returned Clean

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Repair Quality

Quick, professional service. Everything looks nice and is running well.

Customer Service

Very nice. Very communicative.

Likely to Recommend

Already been telling everyone how happy I was with your work

Repair Quality

Great customer service.. I really appreciate how you guys called to let me know what what going on with my car.

Customer Service

Returned Clean

My Experience

Very professional keep well informed of process of my vehicle repair and refinish came out better than original couldn't be happier

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Repair Quality

Way better than original

Customer Service

Very professional was kept informed through the whole process and answered all my questions and concerns

Returned Clean

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Repair Quality

Always well done, prompt, and attentive to details

Customer Service

Nothing short of amazing every time!

Returned Clean

My Experience

My Experience

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Repair Quality

The repairs look great. The work was fast once parts came in

Customer Service

When my insurance company tried to make the first appointment caliber lost track of it, and never reached out to me. Then, after reaching out to me, they were forced to move my car to a different shop because they couldn’t repair it and when I tried to find out where it was at. They couldn’t tell me. They were supposed to call me back and never did. Finally during the repairs I asked for an estimate on a different area of the car as well that they were supposed to send me and I’ve never received that so while everybody was very polite and professional, they seem very disorganized

Returned Clean

My Experience

Thank you for fixing the bumper of my car it looks like new! and thank you for being professional kind and efficient.

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Repair Quality

Everyone was great. My car looks close to new. Thank you to all you folks at Caliber Collision!

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My Experience

Everyone was pleasant, helpful, patient. I never felt rushed! Thank you for making un unpleasant situation, pleasant

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I’ve used you folks before

Repair Quality

Helpful, friendly, knowledgeable

Customer Service

Never felt rushed

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Repair Quality

Yadi was an excellent service Advisor! Highly recommend her

Customer Service