Caliber - Sacramento - Tower Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, easy to communicate with, vehicle done on time
Likely to Recommend - 3.5/5.0 -
I would come back to this tower ave location in Sacramento, but my overall experience is certain locations can be hit or miss.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
10 for the location that serviced my vehicle, but had issues with the location that transfered it here.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on vehicle and everyone I encountered within the company was very professional and courteous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
We get false positives on our right side sensors for lane departure. We got a false positive for collision detection once which caused an emergency brake... still testing this all out. Otherwise customer service was great and thorough
Customer Service - 5.0/5.0 -
Yadi was helpful and communicated clearly
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
No one introduced themselves. Yadi originally helped me, then passed me over to someone else because she started helping another customer, because when she was helping me there was a problem over the deductible with my insurance company. Instead of her offering to call them, she made me call them(which took 20 minutes) and by that time she was helping someone else and passed me off.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Actually my mirror doesn’t work so i’m going to have to go back but I get it stuff happens and i’m sure it’s an easy fix I felt taken care of there still and staff was very kind. My car was done before the weekend so I didn't get charged for my rental over the weekend that was an important factor for me on satisfaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wish there was a bit more communication about what was going on and the repairs that were needed/timeline for repairs. Otherwise great service! Great job! Great experience!