Caliber - Sacramento - University

4.9 (5,760reviews)
98%
7500 Folsom Blvd,  Sacramento,  CA  95826

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,760)

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unfortunately this is our 3rd time using their services. if they weren't great we wouldn't come back.

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I was not happy with the overall experience. I think customer service is crucial and I was very unsatisfied with the customer service

Repair Quality

The quality of the repair was excellent.

Customer Service

I went to pick up some items that I was told were taken out of my car and I wasn't able to remove when I dropped my car off because the trunk was crushed and would not open. When I arrived I was told that all staff were in a meeting and that I would need to wait. A while later the person handling my case came out and said she was glad I came in because she had an update for me only to realize she had confused me with someone else then said she needed to return to the meeting and that I would be helped as soon as the meeting ended. I found that to be horrible customer service because when she needed something from me she was able to walk out of the meeting but yet to help me get to my things I was asked to wait again. It was very frustrating because my time is valuable and my needs were not given any importance.

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Likely to Recommend

I certainly recommend the caliber Collision to my friends

Repair Quality

I am so satisfy and pleased with work and courtesy of caliber Collision company

Customer Service

very pleased

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Kept us abreast of things at every step. Efficient service.

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My Experience

They always keep you updated. I have already recommended them!