Caliber - Salinas - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was good overall. And done on a reasonable time.
Likely to Recommend - 4.5/5.0 -
Likely
Repair Quality - 4.5/5.0 -
All seems well done.
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It was nice to get updates on the progress of the repair. Thank you.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
i was impressed by your attention to small details, your timely repairs and the extra touches such as detailing the car and fixing small items in the undercarriage. thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job, very professional service especially mr paul epp.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The best body shop I never have. Start with Debbi made appointment, she explained to me very clearly, and then Liz with her popcorn, and last Paul explained to me what they need to do plus daily update. finally the driver David, he drove the car very carefully when he gave me a ride two time. LOL nothing to improve. Scale 1 to 10, 10 is the best, I give 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were professional from moment I walked in. Receptionist is very welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After mentioning that the work was unfinished to the general manager and he approached me with âthe vehicle was like that when it came inâ . He was being rude and told him that the vehicle is brand new and there is no reason for it to have sanded clear coat in that area. At the end I left it since he agreed to fix it. He did not agree to fix the scrape on the passenger front bumper that was done while in the shops possession. There was no mention of that scrape in the enitial damage report when I dropped it off and would have been hard to miss considering that Elia was very thorough with the vehicle mentioning chips on the hood, hood and she walked and looked at the whole car. The pictures that you guys have on file are after the vehicle was cleaned and moved from the front where I originally left it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall my car was fixed and even though it took longer to get It fixed, but Iâm fully satisfied with the overall job. Great job getting me back on the road again. Will do business again but not too soon. Lol
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0 -
only down fall was probably frustrating for you as well. The horrible communication between dealership and your facility could use improvement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100 and 10% happy ....Thank You