Caliber - Salinas - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They were very friendly, and main damage looks great but unfortunately, they did not complete the total damage plus because of removing my front bumper and re calibration was needed now 30 miles was put on my truck and a quarter of a tank was gone and in today’s world price of gas, I should be reimbursed for the use of gas and now have I to go back for them to fix and repair what didn’t get done in first visit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
This is the second time we've had repairs done this time we requested to go there because last time our car was returned nice and clean and also the job was done well this time around wasn't so great when I returned yesterday and put my son in his car seat I seen that there was a lot of powder all over his car seat I'm assuming shop dust I have no idea but it was all over the back seat like there have been a dog that walked all over the seat and it was not very appeasing and I also didn't like not knowing what it was cuz my son sits in his chair and all of that dust was just sitting around him he probably even touched some of it very disappointed with this round
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was fixed to pretty much perfection! Customer service was outstanding!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding customer service
Likely to Recommend - 5.0/5.0 -
Completely satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Kept me informed. Worked w/my schedule changes. Courteous office staff
My Experience - 5.0/5.0 -
I was completely satisfied with the treatment and attention I received from Caliber Collision and Paul. The service was excellent, and I truly appreciate the professionalism and care provided. Thank you very much.
My Experience - 0.0/5.0 -
There is paint or primer on my back seats from the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very kind people
Returned Clean
My Experience - 5.0/5.0 -
The front desk, phone contact, and service manager all were professiol , efficient, and kept me informed throughout the entire repair process. The car was ready earlier than the original estimate date. I appreciate the quality of work and the great customer care. job well done to everyone involved!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have previously completed the survey