Caliber - San Antonio - 281 N

4.8 (12,834reviews)
97%
23758 Highway 281 N,  San Antonio,  TX  78258

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (12,834)

My Experience

The staff (Fernando) went above and beyond to make sure my vehicle was fixed appropriately. The ladies at the front desk were always ready to answer my questions and made sure they were answered before moving forward.

Likely to Recommend

When I find a good place I definitively let my friends know

Repair Quality

The staff (Fernando) was very helpful. He listened to my concerns and did what he could to make sure my car was repaired the best way possible.

Customer Service

Great, they called anytime there was an update and texted updates so I knew what the status of my vehicle was.

My Experience

Fernando listened to our concerns and made sure we knew we were being heard. He communicated often when delays were experienced and to keep us up to date about the status. His top priority was doing a quality job so that we were satisfied with the repair and had a comfort level that our vehicle was safe. Thank you, Fernando!

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Repair Quality

Customer Service

Fernando did a great job communicating and the team’s work was high quality.

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Repair Quality

Customer Service

My Experience

Great communication from James and the work looks great.

Likely to Recommend

Repair Quality

It was great working with James. Truck was great.

Customer Service

Great communication on the timing on the repairs.

Returned Clean

My Experience

Great work. Fernando was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

So far, I seem pretty satisfied. It’s only been a few hours and I haven’t been driving around much.

My Experience

Professional, courteous & knowledgeable. Excellent service from beginning to end. Awesome Customer service. The bodywork was amazing. Exceeded my expectations.

My Experience

I love that you stick to a schedule and have the car ready when you say it will be ready.

My Experience

I would like to give an A1 shout out about Daniel G . He has continually gone above and beyond to help me with yet another chapter in my Subaru’s journey .. haha ! Thank you Daniel G and Caliber you are rock stars !

My Experience

Staff was amazing and the entire process was incredibly smooth.

My Experience

The repairs look amazing a job well done and they did not take to long.

Likely to Recommend

Repair Quality

First time going to Caliber Collision, and the staff was very friendly and professional. I was so grateful for all the help I received after dropping off my car following an accident. I would definitely go back and highly recommend them to anyone!

Customer Service

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Repair Quality

Customer Service

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Customer Service

Dan is amazing!

Returned Clean

My Experience

Great experience with Caliber Collision. They were professional, helpful, and kept me updated throughout the repair process. My car looks great and the process was easy!

Likely to Recommend

James and fernando were a big help and if i ever need car work done again will definitely be done here!

Repair Quality

Customer Service

My Experience

From the time entered the doors and I turned over my car to Caliber Collision I was treated like a valued customer. Kim, Alyssa, Toni (office manager), and Derrick (my estimator) treated me like a valued customer. My car was repaired and ready to go on the estimated completion date. Caliber partnered with Enterprise Rental to make the rental and its return seamless and easy. Definitely would recommend the Collision repair shop to others.

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My Experience

Great service and speedy repair!

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Repair Quality

Customer Service

My Experience

You have courteous and helpful staff. I have had my cars fixed here before. I plan to return if I need another car fixed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My wife Theresa was the contact person and was very happy with the whole process. Khalid A. was the estimator. He went over what was going to take place with the repairs on my vehicle. From day 1 of drop off to week later for pick up Khalid kept me informed. He also worked out a deal for my windshield replacement with another company due to Toyota was back ordered a month out. My car looks great. I give him 10 ⭐️ review