Caliber - San Antonio - 281 Overlook

4.9 (5,327reviews)
97%
25627 US Hwy 281 N,  San Antonio,  TX  78258

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,327)

Likely to Recommend

Repair Quality

Customer Service

Crystal did an excellent job of keeping me informed regarding the status of repairs being made to my vehicle.

Likely to Recommend

This shop is clean, the employees are friendly, and the work was excellent.

Repair Quality

Outstanding work, car looksbetter than it did when I drove it off the new car lot.

Customer Service

Jesse Martinez made sure that I was informed about the status of my car almost on a hourly basis. He personally called me ferquently to tell me what the status was and gave me an extimate of when the car would be finished.

Likely to Recommend

Repair Quality

Customer Service

My Experience

First of all, Krystal did an excellent job staying in communications with me. She advised me about different stages of the process so I was well-informed and had a realistic timeframe of when my vehicle would be completed. That was a huge plus to me, because I always felt that I was a valued client throughout the whole process. Being a business owner myself, I look for things like this and sadly, it is so lacking in today’s service world. Krystal gets an A+ in my book! Secondly, they did an outstanding job on my car. There is no evidence of a collision, the workmanship was superb, they completed my car in a reasonable and accurate time frame, my car was delivered clean inside and out, and they made the return of my rental car easy and seamless for me. And finally,Sal, the GM, came out to greet me, make sure my experience was a pleasant one, and reassured me that their service went well beyond the repair. He personally invited me to reach out to him if I had any concerns or requests whatsoever after I left their place. Another A+ for outstanding service! I would highly recommend this location to anyone who has the misfortune of needing bodywork! Thank you for endorsing such a stellar staff!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Great work and kudos to your repair technicians

Repair Quality

Chrystal made the experience excellent

Customer Service

Kudos to Crystal very friendly, personable and professional

Likely to Recommend

Repair Quality

Customer Service