Caliber - San Antonio - Blanco

4.8 (7,389reviews)
95%
4906 Blanco Road,  San Antonio,  TX  78212

In operation 29 years, 28 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,389)

Likely to Recommend

Repair Quality

Car looks great however the issue with my camera wasn’t resolved. My view on my screen was clear of my license plate numbers n letters. After I was hit. That changed. As per gentleman he was trying to explain the situation of “ causing more damage” to resolve problem. I just don’t understand that this was not an issue prior to my vehicle accident?

Customer Service

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Customer Service

My Experience

Excellent communication from start to finish. Kaylee and Andrew were both very service oriented. Based on a previous experience I made sure I came back to Caliber Collision in Blanco Rd.

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Repair Quality

Customer Service

My Experience

Response not needed.

Likely to Recommend

The repair work is good

Repair Quality

It just took longer than expected , but the work was great

Customer Service

Enjoyed the updates almost daily

My Experience

Thank you for a great job All so for the almost daily updates If I need anything in the future you will be the first one I call

My Experience

All of the staff were very courteous and professional. The repairs were done quickly and are very well done.

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Repair Quality

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Customer Service

My Experience

The repairs took way longer than expected, however they kept me In the loop the whole time and were very thorough in assuring the vehicle came back completed rather than partials .

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Returned Clean

My Experience

Professional work well done

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Customer Service

Returned Clean

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Repair Quality

I received timely updates and my car was ready a day early. It was clean and repaired.

Customer Service

Justin provided timely updates and the best customer service.

Returned Clean

My Experience

I was kept informed on the progress of repairs. Work looks great 👍 All work performed done in a timely manner. FROM DROPPING OFF MY CAR TO PICKING IT UP,THE STAFF GREETED ME KINDNESS AND SMILES . I have always trusted Caliber collisionand I highly recommend them.

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My Experience

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My Experience

My vehicle looks like it’s fresh off the lot..thank yall!

Likely to Recommend

Have had a month of hard times at work because of the pickup fiasco.

Repair Quality

The quality of the repair was good. The communication was horrible and had to wait an hour for them to bring my car back to the location I dropped it off at. No one notified me they moved my car. Felt like they should have e given me $100 off the deductible they collected - especially because that morning they called and we agreed on the time I would be there to get the car. When I arrived no one knew where my car was and I had to wait and missed an important meeting.

Customer Service

No communication. Explained on the previous answer that no one told me they moved my car to another location. I received a call saying my car was ready - total shock - so scrambled to pick it up that morning. Because I never had any communication, I showed up at the Caliber I dropped my car off at and they did not know anything about.me - or my car. Major heart attack. Had a big work meeting and actually was in trouble for being late because I had to wait an hour for my car to return to the location. They collected my $1,000 deductible. I feel like I should have have a $100 discount or something. I had a much better experience at a different Caliber location earlier this year (I ha e three kids with cars so a lot happens). I might go back.to the other but it was a drive.

Returned Clean