Caliber - San Antonio - Cavender

My Experience - 5.0/5.0 -

The car repairs are fantastic, you can’t even tell there were damages. Thank you all, great job and Oscar, you gave me great customer service.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 0.0/5.0 -

There was dents in the new supposedly rear bed fender and not the same bumper , and my gas was not put back I had la little over half a tank and I was at a quarter tank when I picked up my truck so I will be going back to get that corrected.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 2.0/5.0

My Experience - 5.0/5.0 -

Service was fast and my car looks good ! I’m most happy with the manager Andrew being able to bring my car to me while I was working that really impressed me and I couldn’t have been more Happier from when I dropped off my car to when it Was fixed till delivered thank you team!

My Experience - 5.0/5.0 -

They were very good about updating me regarding the progress of the repairs. Manager Andrew was very friendly and helpful explaining all repairs that were completed and ensuring to show me the final outcome to ensure I approved before leaving. Absolutely great experience and would definitely recommend this location to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will be recommending travelers to my peers.

Repair Quality - 4.5/5.0 -

I’ve had travelers for about a year now and this was my first accident with travelers and it was the best experience yet. From when the accident happened within less than a minute a phone call asking I’m okay to finding me a caliber near me and getting my car within 4 business days.

Customer Service - 4.5/5.0 -

Caliber was a great customer experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very happy no surprises job well done

My Experience - 5.0/5.0 -

The call looks like new and I got it back in 4 days . Wow totally unexpected so quick.. Thank you Brian for such a quick turn around.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick excellent work

Customer Service - 5.0/5.0 -

Brian took care of my care. He was very attentive and kept me aware of my car’s progress

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a great experience at Caliber Collison! I needed damage repaired on my truck and was met with quick action, detailed explanation on what would be done, and a seamless fix. I definitely recommend this location to anyone who is looking to service their vehicle.

Likely to Recommend - 5.0/5.0 -

I would highly recommend Caliber Collision to friends, family, and colleagues. Mike P. Sullivan and his team provided exceptional customer service, kept me informed throughout the entire repair process, delivered quality workmanship, and returned my truck in excellent condition. Their professionalism and attention to detail made the experience stress-free, and I wouldn't hesitate to use them again in the future.

Repair Quality - 5.0/5.0 -

I had an excellent experience with Caliber Collision repairing the driver-side rear bed of my truck. From start to finish, the process was smooth, professional, and stress-free. The quality of the repair exceeded my expectations, and my truck looks as good as new. A special shout-out to Mike P. Sullivan and his entire team for their exceptional customer service, attention to detail, and communication throughout the repair process. Mike took the time to answer all my questions and made sure I was informed every step of the way. It's not often you find a team that truly cares about their customers and takes pride in their work, but that's exactly what I experienced at Caliber Collision. I highly recommend them to anyone needing quality collision repairs. Thank you, Mike and team, for a job exceptionally well done!

Customer Service - 5.0/5.0 -

10/10. The customer service I received from Caliber Collision was exceptional. Mike P. Sullivan and his team were professional, courteous, and attentive from start to finish. They kept me informed throughout the repair process, answered all my questions, and made sure I felt confident every step of the way. Their commitment to customer satisfaction truly exceeded my expectations. This highlights both Mike and the team's professionalism while emphasizing communication and overall satisfaction.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Ty so much for a wonderful service. It was absolutely perfect! Mike S. And his team helped us understand the process and their quick service allowed us to still fulfill our family obligations. Smooth, fast, amazing repairs with no issues dealing with the insurance from the person covering the repairs. They took care of it all. We had many concerns with the timing but Mike made it all happened and exceeded our expectations. The car was perfect and it was super clean. Since we got timely status updates from Mike, we were able to plan accordingly and drove the car straight to our daughter’s school from the repair center. Thank you so much to Mike and the entire Caliber Collision team! Take care!

Likely to Recommend - 5.0/5.0 -

Can’t say enough great things about the service!

Repair Quality - 5.0/5.0 -

Outstanding repair quality work! Car looks amazing! Thank you!

Customer Service - 5.0/5.0 -

Outstanding!