Caliber - San Antonio - Perrin Beitel

4.8 (2,984reviews)

95%

(210) 290-9524

11511 Old Perrin Beitel Rd, San Antonio, TX 78217

95%

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11511 Old Perrin Beitel Rd
San Antonio, TX 78217

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About Caliber - San Antonio - Perrin Beitel

See Photos

11511 Old Perrin Beitel Rd
San Antonio, TX 78217

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,984)

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Newest
Rating

2,493 Customers Rated

5 Stars

70.5% Complete

(2103)
4 Stars

6.4% Complete

(191)
3 Stars

2.1% Complete

(64)
2 Stars

1.6% Complete

(48)
1 Star

0.4% Complete

(12)
< 1 Star

2.5% Complete

(75)

Customers say

Overall Customer Satisfaction

Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional repair work, noting vehicles were returned looking brand new, with several appreciating the complimentary interior and exterior cleaning. Frequent, detailed status updates throughout the repair process were a standout positive, with customers expressing relief and confidence from being kept informed at every stage. Repairs were frequently completed ahead of schedule, which was widely appreciated. A few customers noted areas for improvement, including concerns about internal repairs not being addressed, quality control on returned vehicles, and isolated communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Caliber Collision to friends and family.

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Service Quality
Timeliness
Communication

"... delighted with the quality an excellence of their work. They have elevated their service to an art form. The whole crew, office personnel and staff were professional ..." Read more

"... times and every time I have been very happy with the top quality repairs and the friendly staff. I will be a Caliber customer for any repairs my ..." Read more

"... service. Great customer advocate giving weekly status, exceptional detail to doing the job with meticulous accuracy." Read more

"... extremely easy also. The repair work looks awesome and they even finished it a day early. I would definitely recommend this shop to others." Read more

"It was 4 days earlier than expected."

"Yes it was ready a few days before my expected finish date ."

"It was considerably early!"

"The work quality and quick turnaround time were excellent!"

"The communication was great! They gave us updates every step of the way. They went above and beyond with the customer service ..." Read more

"The finished car looks great. Appreciate the proactive communication and frequent status updates along the way."

"The reason for the rating has everything to do with poor customer service and poor communication and not the actual repair."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... delighted with the quality an excellence of their work. They have elevated their service to an art form. The whole crew, office personnel and staff were professional ..." Read more

"... times and every time I have been very happy with the top quality repairs and the friendly staff. I will be a Caliber customer for any repairs my ..." Read more

"... service. Great customer advocate giving weekly status, exceptional detail to doing the job with meticulous accuracy." Read more

"... extremely easy also. The repair work looks awesome and they even finished it a day early. I would definitely recommend this shop to others." Read more

"It was 4 days earlier than expected."

"Yes it was ready a few days before my expected finish date ."

"It was considerably early!"

"The work quality and quick turnaround time were excellent!"

"The communication was great! They gave us updates every step of the way. They went above and beyond with the customer service ..." Read more

"The finished car looks great. Appreciate the proactive communication and frequent status updates along the way."

"The reason for the rating has everything to do with poor customer service and poor communication and not the actual repair."

John (Ford owner) reviewed 9/25/26

Albert (Mercedes-Benz owner) reviewed 9/24/26

Normally a vehicle accident repair is stressful but caliber collision made this process so much more tolerable with how they handled my issue. From day 1 of dropping off my car they communicated with me almost daily with updates. Great experience and will definitely use them again if the need arises.

Tracy (Nissan owner) reviewed 9/23/26

Stanley (Chevrolet owner) reviewed 9/21/26

Gilbert (Toyota owner) reviewed 9/21/26

Kevin (Volkswagen owner) reviewed 9/21/26

Judith (Ford owner) reviewed 9/14/26

We have had some glitches from the Bluetooth connection, we are hoping it is updated and works better soon

The communication was not acceptable

Jennifer (Hyundai owner) reviewed 9/7/26

Jason (BMW owner) reviewed 9/7/26

Joel (Nissan owner) reviewed 9/7/26

Great communication and finished in great time

Andrew (Nissan owner) reviewed 9/4/26

The communication with Sam was really good. I feel like the commitment for this repair was on a personal level.

Alexis (Toyota owner) reviewed 9/3/26

Julie did a really great job at keeping me updated! Can’t even tell that my car was damaged at all, and they even cleaned up the interior and exterior of the vehicle. My car was in and out in a week, couldn’t be more pleased with the service.

Katherine (Chevrolet owner) reviewed 9/2/26

Julie was great. Very responsive.

Sheri (Ford owner) reviewed 9/1/26

Thank you for the prompt service, communication, and attention to detail.

Service was thorough and completed ahead of schedule.

Antonio (Tesla owner) reviewed 8/31/26

Louie (Ford owner) reviewed 8/30/26

Rose (GMC owner) reviewed 8/28/26

Mahnaz (Ford owner) reviewed 8/25/26

My rep was very responsive

James (Ford owner) reviewed 8/24/26

Service was excell

John (Kia owner) reviewed 8/24/26

Thank you so much for helping me get my car back to road worthy

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - San Antonio - Perrin Beitel

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - San Antonio - Perrin Beitel

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,984)

2,493 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 2.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0