Caliber - San Antonio - Perrin Beitel

4.8 (2,970reviews)
95%
11511 Old Perrin Beitel Rd,  San Antonio,  TX  78217

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,970)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completely satisfied and appreciate everything

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Repair Quality

Customer Service

My Experience

Everything was so great, The team has completed repair on time and finished work was pretty amazing. I thank everyone who made it just perfect.

Likely to Recommend

Repair Quality

My vehicle is repaired super fast, on timely manner and precisely in perfect condition.Julia was so helpful, opens to communication to make the process less stressful

Customer Service

Returned Clean

My Experience

Repair was good. I thought communication was good but I started to leave to pick it up at the time I was quoted and could see from my car’s app that it was not at the pick up location so I had to call and found out it was not ready yet due to problems with a 3rd party contractor. My pick up date was pushed back twice due to problems with a “3rd party contractor” for my Tesla. In the future would consider taking my Tesla elsewhere.

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Repair Quality

Customer Service

My Experience

My car was done sooner than expected. The team communicated with me every step of the repair process Jimi was helpful and accommodating. He went out of his way to offer to help me.

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Customer Service

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Customer Service

My Experience

I have had my car repaired at Caliber several times and every time I have been very happy with the top quality repairs and the friendly staff. I will be a Caliber customer for any repairs my car requires. There is nobody that compares to Caliber for top-notch dependable service.

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Need quality control review

Repair Quality

Work was ok but quality control needs to be addressed

Customer Service

Car was returned dirty had sealer on interior components and was dented

My Experience

Julie was outstanding and the whole process was very seamless and efficient!

Likely to Recommend

Repair Quality

Julie was professional and the team did an excellent job!

Customer Service

Julie was very thorough!

Returned Clean

My Experience

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Repair Quality

Customer Service

Sam kept me informed. The process was easy and my vehicle looked great !

Returned Clean

My Experience

Samantha was wonderful and very customer focused. The repairs were perfect and the detailing was an unexpected bonus. I cannot recommend Caliber Collision highly enough.

Likely to Recommend

Repair Quality

Julie was amazing. She kept me up to date with everything that was going on throughout the process. She was very receptive to my phone calls and any questions I had. She was easy to get a hold of which was more than I can say about my adjuster. I highly recommend Caliber and will not go anywhere else after this last experience.

Customer Service

Returned Clean

My Experience

Julie and her team were great. They communicated every step of the way. They went above and beyond to ensure we were satisfied with everything. They were very nice and friendly. Everything came out great. Would recommend caliber collision to anyone

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Jimmy was amazing at keeping me updated through the whole process and even offered delivery to my house which I didn’t know was an option. David was also super informative about the vehicle when he dropped it off at my house.

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Repair Quality

Customer Service

My Experience

They have a very friendly staff and helped me solve my doubts about my vehicle

Likely to Recommend

Repair Quality

The team was very attentive to our needs and repairing our vehicle

Customer Service

Was very customer oriented

Returned Clean

My Experience

Jimmy communicated throughout the whole process. I felt like I knew exactly what was going on and had a good timeline at the end date. Even as things changed, I was kept up-to-date to the situation via text.