Caliber - San Antonio West
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job was done quick and kept me updated and all the employees were helpful and nice. No complaints here. Job was done well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing went smooth and quick! Staff was great and work was great! No complaints!
Customer Service - 5.0/5.0 -
Great and quick service! Friendly staff and satisfied with repairs done!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ruben, Mai provided me with professional and great service. They kept me informed of the status of my Tundra. I was pleased with the entire matter and the promptness of your company. Cudos to your staff.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did a good job repairing my car and in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Poe best customer service I have experienced!! The work is an A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Poe thank you so much. Excellent customer service!!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied! Morgan and the team fixed my truck to the point that it looks like nothing happened to it. They took their time and got the job done right. I cant say enough about the great job they did. Thank you very much.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there is super nice. I especially liked the updates I received via text message daily. My car looks good. I appreciate all they have done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the customer service and the communication. Job was done quick too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
To me it was a convenience, since Caliber is the building next to our property, and the fact that I wasn't going to be the person paying. Possibly if that was not the case, I would have looked further.
Repair Quality - 3.5/5.0 -
I understand it wasn't Caliber's fault but t he fact that that I had to wait more than a week to get my car back was a concern.
Customer Service - 4.0/5.0 -
Everyone was curtious and prompt but I always had to wait when I went to see anything about my car.
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job with the repairs. I was very impressed that my vehicle was returned in a timely manner. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Morgan was terrific kept me informed throughout the process, and actually got my car earlier that projected
My Experience - 5.0/5.0 -
My service advisor Poe had great customer service from the moment I dropped off the car to the moment I picked it up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Morgan was amazing sharing information on everything that was being done to my vehicle! Excellent service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
I realize that the window is not working well. It’s not going up all the way. The rest of the work looks wonderful. It’s just disappointing coming home and finding out that there’s more to get done.
Customer Service - 3.5/5.0 -
The customer service was wonderful. Mia was very polite. The math just didn’t add up. Invoice is very critical to match up to what you are sending as a text.
My Experience - 5.0/5.0 -
Looks great, but haven’t really driven it . I just drove it straight home