Caliber - San Antonio West
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was welcoming, kind and friendly- My experience was amazing my representative was Joshua Garcia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
service was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
she was very knowledgeable and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Some parts were left in the hatch. I found them and we stood around a while to figure out where they were missing from. Other marks and blemishes that were "added' to the vehicle had to be buffed out before I accepted it.
Customer Service - 2.5/5.0 -
Vehicle was promised in 3 days. No call at the end of the third day. On day four, I was told the car only needed to go to detailing and would be done soon. Four hours later, I call back and find out the vehicle has a broken part (it happened in the shop) that must be replaced before they can release it. "It should be ready soon". Four hours later I call back AGAIN and find out the vehicle will not be ready that day since they were unable to procure a d replacement part. I would have to wait until in the morning. At Noon the next day, I call in and the vehicle is STILL not ready and we would have to wait a few more hours. I understnad things happen but I am the customer and should be kept in the loop on what's going on. I should not have to call in every four hours for updates on my own. I was very frustrating to me when the car was promised in three days but took five days. The lack of communication was off unacceptable.