Caliber - San Antonio West
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
To me it was a convenience, since Caliber is the building next to our property, and the fact that I wasn't going to be the person paying. Possibly if that was not the case, I would have looked further.
Repair Quality - 3.5/5.0 -
I understand it wasn't Caliber's fault but t he fact that that I had to wait more than a week to get my car back was a concern.
Customer Service - 4.0/5.0 -
Everyone was curtious and prompt but I always had to wait when I went to see anything about my car.
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job with the repairs. I was very impressed that my vehicle was returned in a timely manner. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Morgan was terrific kept me informed throughout the process, and actually got my car earlier that projected
My Experience - 5.0/5.0 -
My service advisor Poe had great customer service from the moment I dropped off the car to the moment I picked it up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Morgan was amazing sharing information on everything that was being done to my vehicle! Excellent service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
I realize that the window is not working well. It’s not going up all the way. The rest of the work looks wonderful. It’s just disappointing coming home and finding out that there’s more to get done.
Customer Service - 3.5/5.0 -
The customer service was wonderful. Mia was very polite. The math just didn’t add up. Invoice is very critical to match up to what you are sending as a text.
My Experience - 5.0/5.0 -
Looks great, but haven’t really driven it . I just drove it straight home
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Poe was my appraiser and he was amazing from beginning to end. Very personable and knowledgeable. I had a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had a previous negative experience with a different body shop and Calliber Collision was recommended to me by my wife. I'm very happy I followed her suggestion.
Repair Quality - 5.0/5.0 -
Great service, my car was efficiently and in a timely manner repaired and returned to me. Poe also gave me regular timely updates.
Customer Service - 5.0/5.0 -
Poe was very helpful and professional. Much appreciated
Returned Clean
My Experience - 5.0/5.0 -
Many thanks to Ruben and Roberto Leon for extra special efforts in helping me,!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My entire experience was outstanding. Poe was wonderful with communication and keeping me updated the entire time on the status of my car, and was so incredibly nice. The work done was phenomenal and you would never even know my car had been in an accident, it looked brand new and flawless. Thank you to Poe and his amazing team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a phenomenal job. The next time my Hyundai Elantra is broken into I'll take it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Seamless transaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ruben did amazing updating me and communicating he solved all my questions and issues. 10/10 recommend .