Caliber - San Diego - Downtown
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything from start to finish was above our expectations. The ladies at the front desk were always friendly and efficient. Eddie was fantastic to work with. We will definitely recommend this location to others.
My Experience - 5.0/5.0 -
Alex was fantastic and communicative!
My Experience - 5.0/5.0 -
Caliber collision on W Palm st has always been amazing. Very professional and kind. And Eddie is great, he was very communicative along the way and finished in a timely matter! Highly recommend him and this location!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been to caliber collision a couple times now and I love how professional and kind everyone always is. They are very communicative and kept me in the loop throughout the whole process. Eddie took great care of my car and was amazing to work with, I highly recommend this shop on W Palm st. The place is always clean as well. 10/10
Customer Service - 5.0/5.0 -
Everyone is always so kind and professional, very communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex communicated every step of the way and got it done way ahead of schedule- well done!
Returned Clean
My Experience - 5.0/5.0 -
They where extremely helpful and where telling me the process all the way friendly staff
My Experience - 5.0/5.0 -
Good, qualified, experienced service.
My Experience - 5.0/5.0 -
Excellent experience from start to finish. The team was professional, communicative, and did a great job keeping me updated throughout the repair process. The quality of the repairs exceeded my expectations, and my vehicle looks brand new again. Everyone was friendly and helpful, and I couldn’t be happier with the service I received. Thank you to the entire team for the outstanding work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10. The repair was completed quickly and professionally, and the quality of the work exceeded my expectations. The staff kept me informed throughout the process, and my vehicle looks great. Excellent customer service and attention to detail.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job!
Customer Service - 5.0/5.0 -
"Alex" Betancourt was fantastic! Not only was he kind and informative. He went out of his way to keep me informed about the process of my vehicle being fixed. I never had to reach out to the shop for an update. I'm glad I got to work with him, he was a pleasure!
My Experience - 5.0/5.0 -
Eddie had great customer service and let me know all the updates between Caliber and Geico. He kindly explained all the work that was done when I picked it up. The work is beautiful and done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eddie was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional, kept me informed every day and fixed my car perfectly!
Customer Service - 5.0/5.0 -
Jarome was just great. Friendly, easy to talk to, easy to understand and didn’t promise anything that he did not deliver.
My Experience - 5.0/5.0 -
Very strong customer service and communication. Excellent repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work on my vehicle
Customer Service - 5.0/5.0 -
I cannot say enough positive things about my experience. From start to finish, the entire process was professional, efficient, and stress-free. What truly stood out was the exceptional customer service provided by Alex. He went above and beyond every step of the way to ensure I was informed, comfortable, and confident throughout the repair process. Alex was knowledgeable, responsive, and genuinely cared about providing outstanding service. He took the time to answer all of my questions, kept me updated on the progress of my vehicle, and made what could have been a frustrating situation feel seamless and easy. The quality of the repairs exceeded my expectations. My vehicle was returned looking fantastic, and the attention to detail was evident. It was clear that the team takes great pride in their workmanship and customer satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jaron was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jaron is the best. I have already recommended him
Customer Service - 5.0/5.0 -
Jaron is awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geron was super helpful and the whole staff as a whole was amazing and they did amazing work on the car and they were quick with the turn with getting everything fixed and I can't even tell my car got hit and looks better than it did before.