Caliber - San Diego - Downtown

4.8 (7,551reviews)
96%
1411 West Palm Street,  San Diego,  CA  92101

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,551)

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Repair Quality

Customer Service

My Experience

Great work Fantastic customer service Keep you posted every day to let you know how the work is going.

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Repair Quality

Customer Service

Returned Clean

My Experience

Very could experience from beginning to end.

My Experience

Great experience with Juron in dropping my car off, explaining the issues, communicating during repairs, and successful pickup. Paperwork Made simple.

Likely to Recommend

Repair Quality

Great experience, communicating, updates on car, interactions with repait man, and pickup with minimal waiting time and paperwork!!

Customer Service

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Repair Quality

Customer Service

My Experience

Alex and the team at Calliber are outstanding. Very communicative, lots of updates, quotes being explained very thoroughly. Awesome job!

Likely to Recommend

Repair Quality

Alex was fantastic!

Customer Service

My Experience

Awesome communication! The repairs were completed 2 weeks faster than expected and with top quality. Thanks again!

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Repair Quality

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Repair Quality

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Likely to Recommend

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Repair Quality

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Returned Clean

My Experience

Eddie was great to work with. He kept me informed about the progress of my car as it was being worked on. The work on my car was excellent!

Likely to Recommend

I would definitely recommend caliber

Repair Quality

Caliber Collision did a super job on my vehicle repair. My service representative, Eddie, was great to work with and gave me updates as the process moved along. I would definitely recommend using Caliber Collision for any needed repairs.

Customer Service

Great customer service! Eddie was excellent to work with.

Likely to Recommend

Repair Quality

I was happy with the customer service I received from Jerome

Customer Service

Jerome was great and personable

My Experience

Alex and the caliber team did a wonderful job on my car. Alex continuously kept me updated with everything that was happening with my vehicle. Originally I was told around 2ish weeks but they finished my vehicle in about 1 week which I was very happy about

Likely to Recommend

Repair Quality

Amazing service from Alex, the repair on my vehicle came out amazing and the original time to repair was around 1-2 weeks. It ended up taking them about 7 days which I was very happy about. Thank you so much to the caliber collision team

Customer Service

Alex was great on updating me with the status of my vehicle

My Experience

Alex was amazing. Professional, courteous, very well organized, superb at communicating and trustworthy. He reflects great credit on Caliber. Give him a raise, or at least a bonus. If you can, clone him.

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Customer Service

My Experience

The work done was excellent and Eddie made the whole process very easy and pleasant. I appreciated the amount of communication on the status of the vehicle, too.

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Returned Clean

My Experience

Thank you, for your helpful attention to my Mercedes Benz SL.

Likely to Recommend

Amazing work.

Repair Quality

The car is BETTER than before. I can't thank you enough.

Customer Service

Perfect

My Experience

Very quick turnaround with great customer service from Eddie every step of the way.

My Experience

The entire team was very helpful and professional throughout the entire process. Very happy with the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for paying attention to my details and your company did amazing job painting my vehicle and removing dents. I would definitely refer your business to others. Very appreciated!

My Experience

My car was hit and needed a lot of repairs. I was really concerned about how long and inconvenient the process would be. When I dropped the car off the person handling the claim was very friendly and walked me through every step. I received updates and never had any stress throughout the repairs. Everything was completed in under a week and was smooth. Much easier than I expected.

Likely to Recommend

Repair Quality

From start to finish this process was extremely easy to manage. The staff was so helpful that what started as a very stressful process was made so simple. The repairs were done in less than a week, and the costs were not as high as I anticipated.

Customer Service