Caliber - San Diego - Downtown
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The process was straightforward, and they kept me informed about each step. The service was prompt, and the staff was friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex at SD downtown location was outstanding! thorough, professional, and understanding.
My Experience - 5.0/5.0 -
Alex made the entire repair process feel easy and stress-free from start to finish. He kept me consistently updated throughout the repair, communicated clearly about what was happening, and was always friendly and professional every time we spoke. It’s rare to find someone who is both highly organized and genuinely personable, and Alex delivered both. Please pass along my appreciation for the excellent customer service and attention he provided throughout the experience.
My Experience - 5.0/5.0 -
Alberto and all of caliber did an amazing job starting with the customer service all the way to the maintenance. They routinely gave me updates on the status, and when I couldn't pick up my vehicle the same day due to work, they worked with me and didn't rush me to pick it up. Overall an amazing experience and would definitely trust them to do any work to my vehicle(s) in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex was very communicative and kept me updated on all of the information and timelines I needed to be aware of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was quick and seamless, and they did an excellent job on my repair. My rep went above and beyond expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Second visit for a completely unrelated repair, Alex and the team had my vehicle out within the week. Thank you Caliber, and you will have my business again. Just hopefully not soon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, knowledgeable, went above and beyond to fix my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks again for helping me with my situation. The process was super fast and quicker than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication on the process and updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eddie was great..he explained everything very thoroughly..I don't know the lady at the front desk name but she was extremely helpful in assisting with the rental car company and just overall