Caliber - San Jose - Monterey Rd

4.9 (2,358reviews)

97%

(408) 224-8500

2871 Monterey Rd, San Jose, CA 95111

97%

See Photos

2871 Monterey Rd
San Jose, CA 95111

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About Caliber - San Jose - Monterey Rd

See Photos

2871 Monterey Rd
San Jose, CA 95111

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,358)

Sort By:
Newest
Rating

1,912 Customers Rated

5 Stars

69% Complete

(1627)
4 Stars

8.5% Complete

(201)
3 Stars

1.3% Complete

(30)
2 Stars

0.8% Complete

(18)
1 Star

0.3% Complete

(8)
< 1 Star

1.2% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Customers also valued the complimentary interior and exterior cleaning upon vehicle return. A small number of customers noted areas for improvement, including occasional delays, inconsistent updates, and isolated concerns about repair details or personal belongings, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... sure our car looked spectacular upon pick up. The quality of work is superior to any I have ever experienced at a body shop. Thank you all for getting us back ..." Read more

"... it up a day earlier than projected to take, I was blown away by how the injured area looked. In fact, as no vehicle leaves the shop without a ..." Read more

"The repairs were excellent as expected. The repairs were completed in a timely manner."

"... They completed the repairs exactly on time, and the quality of their work speaks for itself. The entire office staff was friendly, helpful, and ..." Read more

"... driver, rather than a replacement bumper. When I picked it up a day earlier than projected to take, I was blown away by how the injured area looked. ..." Read more

"... friendly, professional, and efficient, and my vehicle was completed within just a few days—one day earlier than expected. Not only was my car returned on time, but it was ..." Read more

"Done earlier than expected"

"The repairs were excellent as expected. The repairs were completed in a timely manner."

"Delivery of my car was 4 days late!"

"Everyday I got update messages about the how they were doing."

"Very transparent communications every step of the way!"

"Completely transparent and kept me up to date via text"

"... the way throughout the entire repair process. The communication was clear, timely, and professional, which gave me real peace of mind. They completed ..." Read more

"Completed repairs in a timely manner. Was not the best at updates. Inconsistent updates. I would have to call more often for an update than ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... sure our car looked spectacular upon pick up. The quality of work is superior to any I have ever experienced at a body shop. Thank you all for getting us back ..." Read more

"... it up a day earlier than projected to take, I was blown away by how the injured area looked. In fact, as no vehicle leaves the shop without a ..." Read more

"The repairs were excellent as expected. The repairs were completed in a timely manner."

"... They completed the repairs exactly on time, and the quality of their work speaks for itself. The entire office staff was friendly, helpful, and ..." Read more

"... driver, rather than a replacement bumper. When I picked it up a day earlier than projected to take, I was blown away by how the injured area looked. ..." Read more

"... friendly, professional, and efficient, and my vehicle was completed within just a few days—one day earlier than expected. Not only was my car returned on time, but it was ..." Read more

"Done earlier than expected"

"The repairs were excellent as expected. The repairs were completed in a timely manner."

"Delivery of my car was 4 days late!"

"Everyday I got update messages about the how they were doing."

"Very transparent communications every step of the way!"

"Completely transparent and kept me up to date via text"

"... the way throughout the entire repair process. The communication was clear, timely, and professional, which gave me real peace of mind. They completed ..." Read more

"Completed repairs in a timely manner. Was not the best at updates. Inconsistent updates. I would have to call more often for an update than ..." Read more

Alan (Volvo owner) reviewed 8/24/26

Excellent service and quality of workmanship. I’d definitely recommend they. Thank you for suggesting Caliber Colission

Great service and craftsmanship. I’d definitely bring my car back here again.

Excellent

Randhir (Honda owner) reviewed 8/24/26

Narmsin (GMC owner) reviewed 8/21/26

George (Honda owner) reviewed 8/21/26

CC did a great job of replacing my back bumper after I was rear ended and in just 2+ days! It’s as good as new!

Vivian (Mercedes Benz owner) reviewed 8/21/26

Barbara (Toyota owner) reviewed 8/21/26

Anthony was very professional and kind. All the work was done beautifully

10. Complete satisfied. Anthony was vercurteous

Ranjeet (Honda owner) reviewed 8/20/26

Khai (Honda owner) reviewed 8/14/26

Karina was extremely happy to help me fixing my vehicle. She detailed the damages and repairs. She estimated the deadline and delivered it on time. Thank you.

The rear bumper was replaced like the original one. It is hard to tell if it’s been replaced. The quality of the replacement is top notch.

Karina was great at providing the service that I was looking for.

Yong (Honda owner) reviewed 8/13/26

Maria (Honda owner) reviewed 8/12/26

They kept me informed throughout the repair process of my vehicle. Anthony was very attentive with me, and he explained the process with my insurance. He also made sure that both car keys worked. Thank you Anthony.

Marianna (Toyota owner) reviewed 8/10/26

David (GMC owner) reviewed 8/10/26

Good communication through out the repairs

Bessie (Dodge owner) reviewed 8/6/26

Kenneth (Mercedes-Benz owner) reviewed 8/3/26

Great customer service. On-time. My vehicle looks just like new. Thank you.

Great customer service

Kennedy (Toyota owner) reviewed 8/3/26

Anthony Garcia with Caliber Collision Monterey did and excellent job. He had great communication from beginning to end and the shop did great work. Any issues I was u satisfied with they took the time to remedy until I was satisfied.

Amazing customer service from beginning to end from Anthony Garcia, he was amazing. You guy should give him a raise.

James (Chevrolet owner) reviewed 8/1/26

Annie (Hyundai owner) reviewed 7/31/26

Hoai-Trang (Subaru owner) reviewed 7/30/26

Herrmene (Dodge owner) reviewed 7/30/26

Appreciate all the team, in a jod well done and in answering all my questions. Very satisfied !

Very likely

Very helpful, also in the work Very satisfied

Rosalina (Honda owner) reviewed 7/30/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - San Jose - Monterey Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - San Jose - Monterey Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,358)

1,912 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 0.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0