Caliber - San Jose - Monterey Rd

4.9 (2,357reviews)
97%
2871 Monterey Rd,  San Jose,  CA  95111

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,357)

My Experience

Very good job, well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am a repeat customer to Caliber Montery Rd. Nelly is always a pleasure to work with. They are very clean and professional there.

My Experience

My Experience

I am satisfied on how my car was repaired. They are really professional and all their employees. The manager called me twice to keep me informed of the repair process.

Likely to Recommend

Repair Quality

The repairs were excellent as expected. The repairs were completed in a timely manner.

Customer Service

Returned Clean

My Experience

Great communication. Excellent work. Definitely would recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They will most likely damage your personal belongings.

Repair Quality

Although the work done to our truck was great the fact that our children’s stroller wagon ended up with sun damage due to being exposed to direct sunlight for many days and the same wagon also ended up with a missing piece that holds one of the back wheels of our wonderfold wagon. This and not accepting fault by the manager that clearly saw that our family stroller wagon was damaged by the sun is what makes us make our dissatisfaction comment about the overall service that is a disservice to our family, because now I will need to replace the fabric and the wheels piece.

Customer Service

Although they attended to our concern about our wagon stroller having sun damage management was dishonest with what they saw and didn’t admit to it

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service and communication - Thx!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done perfectly, on my part though I forgot to tell them to not to do the edge guard on my doors and they charged me 150 for that.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved that this was the easiest part of dealing with an accident I was in. Felt greatly taken care of and I appreciate that they replaced my battery after my dash cam had drained it over the weekend. Entirely my fault but they were happy to help!

Likely to Recommend

Repair Quality

The status kept saying it was on track and will be done on Friday. But on Friday, it then saying delayed to Monday.

Customer Service

Likely to Recommend

Repair Quality

They did a good job.

Customer Service

The lady in the front desk was so nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Caliper did really good job for my car. They provide the status every day. They contact the insurance and me to update any new issues happened. Really appreciate their work.

Likely to Recommend

Repair Quality

Caliper updates daily for the status of my car. They inform me any change of the car and insurance approval. I would recommend friends to choose them.

Customer Service

Professional

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Repair Quality

Customer Service

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Repair Quality

Customer Service