Caliber - San Jose - Monterey Rd

4.9 (2,368reviews)
97%
2871 Monterey Rd,  San Jose,  CA  95111

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,368)

My Experience

Nelly and team are the dream team! They did a fantastic job and the customer service was a 10/10.

Likely to Recommend

Hesitant

Repair Quality

Delivery of my car was 4 days late!

Customer Service

Manager was polite!

Returned Clean

My Experience

Amazing work! Karina was responsive and helpful.

Likely to Recommend

Repair Quality

Amazing work!

Customer Service

Karina was very helpful and explained the work that needed to be done easily.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Anthony Garcia went above and beyond to keep me informed along the way of my repair journey. Anthony clearly explained the situation and update me regularly. In comparison to other body shop experiences, I’ve had, Anthony Garcia went ABOVE AND BEYOND!!! He and his team of experts matched my paint perfectly - which was a HUGE concern for me. The work and craftsmanship of the Monterey Road. Caliber Collision team was beyond anything I could ever expect. When I came to pick up my truck, Anthony greeted me and was genuinely excited to see me. He was enthusiastic and truly enjoyed showcasing all the work the team had completed on my truck. To be honest, it looked better than the day I bought it!!! Thank you Anthony! Thank you Nelly for hiring him!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Very excellent

Repair Quality

Very excellent

Customer Service

Very excellent service

My Experience

Staff are really nice, very professional. Our car was ready as promised. Great job Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

When it is said that there is a diagnotic run It might be more clear that it will be a diagnostic that is not run by the equptment there It was tomd to me diagnostic by looking at it Seemed not correct but I guess it was The work is guaranteed it was said so I was satisfied with that The car was cleaned on the outside and that made my day Thank you Great customer service by Anthony

Likely to Recommend

Just did They have someone

Repair Quality

It seems weird to me that there’s no tests run on the car when it’s been hit Like diagnostic for the rear where it was hit But the service provider was excellent Anthony provided prompt and professional service

Customer Service

Anthony was very competent

Returned Clean

Likely to Recommend

Repair Quality

They did very good for my car , they repaired for my car new like new.

Customer Service

Look good

Returned Clean

My Experience

I appreciate the attention to detail and extremely transparent communications Caliber brings to the table. The ‘25 RAV4 XLE HEV came home looking fresh off the boat new, and you wouldn’t know it was repaired. Thanks to all!

Likely to Recommend

Repair Quality

The vehicle was quickly repaired to like new and delivered detailed and ready to resume life with us.

Customer Service

Very transparent communications every step of the way!

Returned Clean

My Experience

Appreciate the constant updates on the progress, and the repairs look great.

My Experience

My Experience

I was completely satisfied with the updates Anthony was very nice and professional. Explained everything from dropping off my car to picking it up .

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work looks great and complete They kept me informed regularly and very fast

Likely to Recommend

Repair Quality

Customer Service

Everything looks and works great

Returned Clean

My Experience

Anthony is absolutely amazing. There was clear communication in a friendly and kind manner, he was exact in expectation and the transparency. The work, on top of the service was top notch. Not only will I return, but share the quality of work delivered. Thank you!

Likely to Recommend

Repair Quality

Everything looked and worked great!

Customer Service

Returned Clean

My Experience

Excellent customer Service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the warm professionalism that all the Caliber Collision employees showed. The mechanics also did a great job at fixing my car. It looks brand new! Great job everyone!