Caliber - San Marcos - North
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Stearing wheel is shaking and pulls to the right. I was told to come back in so we'll see how it goes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great and technician was Very communicative. He kept me up to date in a very positive manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the emails that gave us updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone's attitude was amazing and very welcoming. Outstanding job on fixing my vehicle a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Told me it would be ready on June 27 so I booked a flight back to pick up car only to be told on June 26 that the parts were broken - could not get rental car on weekends then was told not available on June 29 due to later parts then not on June 30 due to calibrations being off due to someone not removing sticker on bumper- got it July 1 and it drove ok
Customer Service - 1.0/5.0 -
Lady who assured me car would be available when I flew back said it was freshly painted and ready to be picked up when apparently parts had not even arrived
Returned Clean
My Experience - 5.0/5.0 -
Thank you Caliber Collision and specifically Spencer for a great experience! This was the first car accident I have ever been in and Caliber Collision made the process such an easy one. My car was completed quicker than expected and I was kept informed throughout the entire process. My car bunker looks brand new and I appreciate Spencer’s patience with all of my questions. He was so helpful and knowledgeable and went above and beyond to answer each question I had. I’m so happy with my experience and would come back to Caliber in a heartbeat! Thanks again for making a not so fun situation an enjoyable one!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spencer was outstanding in keeping us informed about progress toward repair of our car. From our perspective, he went above and beyond the call of duty. And we love having our car back looking brand new.
Likely to Recommend - 5.0/5.0 -
I was amazed at how "painless" the process was of repairing my car.Caliber's relationship with the car rental dealer and the other driver's insurance company made the whole process smooth and less stressful for me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Spencer was terrific and kept me updated on status of repairs.