Caliber - San Marcos
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone that I dealt with was courteous, knowledgeable, and they actually cared. Having my truck damaged with a real bummer, but having it fixed at caliber was actually a great experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone that I dealt with was polite, knowledgeable, and caring. It was a bummer that my truck got damaged. The repair process was excellent.
Customer Service - 5.0/5.0 -
Everyone I dealt with was kind and courteous. Having my truck damage was terrible. But the Repair process was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and informative. A delightful experience. Thank you.
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair was well done. Tony, who checked the paperwork and released my car on saturday was patient and helpful. Was notified on a friday at 4:30 pm that work was completed. I wasn't notified for a possible late call. I couldn't leave the house when i got the call. I had to pick up my car on saturday at 8:00 am. I was asked to pay for my $500.00 deductible though my AAA agent told beforehand that Caliber Collision is aware that it was waived. Called Customer service at AAA that saturday. Informed me that my agent should take care of it but she's not available during weekends. Even if i picked up the car on friday at 4:30 p.m, she won't be available either because it would be after office hours TX time. My agent Ciarra L informed me later that Caliber Collision was notified on several occasions. They're sending a replacement check. The issue was about the inconvenience (s).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was repaired quickly and everything looks good, couldn’t have asked for anymore more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was happy noel Velazquez he was really good and getting back to me to answer questions.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at this location was friendly, efficient, and kind. They kept me in the loop the entire process, providing updates about my car without me prompting them. I really appreciated how seamless the drop off and rental process was. My car looks amazing and the work is outstanding. They even went above and beyond to give my car a detail, and they returned it to me in better condition than I could’ve hoped for. Thank you San Marcos Calliber Collision Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix and color match was done perfectly! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Noah was great to work with. Provided clear instructions and timely updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Supper nice and communicative. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is great and the car looks great.
Customer Service - 5.0/5.0 -
Very nice staff. Very helpful and informative.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the initial meeting to estimate damage to inspection of the repair I felt service was exceptional.