Caliber - San Marcos
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service very attentive to our needs and concerns. The repair was great. Only one thing is pending but I know they will follow up
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
My experience with you started off on Yelp. Of course you have amazing reviews, and my insurance company recommended you. From the moment I walked in I was greeted by so many different people. I had my dog with me and she was given treats and lots of love and affection. Everyone was super nice and helpful. I was given regular updates and anytime I called my call was taken immediately, and my questions were answered. There is a really nice energy when you walk in there you can tell the people there are super caring, love their job and are good at what they do. I will come back if I need, hopefully I won’t need to. And if I know anybody that needs repairs, I will definitely recommend you. Thank you so much for making this such an easy seamless process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the first phone call to walking in and speaking with the representatives, all the way through to picking up my car is nothing but easy. The Customer Service is exceptional and the people that work there are equally exceptional. I wouldn’t go anywhere else and I would definitely refer family and friends to them. Thank you for being so awesome!
Likely to Recommend - 5.0/5.0 -
Definitely will
Repair Quality - 5.0/5.0 -
I was surprised at how fast the service was. Everything was explained to me and all my questions answered. I was even driven to the rental car company. Exceeded my expectations.
Customer Service - 5.0/5.0 -
Very kind and as said previously, everything was explained to me.
My Experience - 5.0/5.0 -
I deeply appreciate the courtesy and willingness to do whatever was necessary to make this repair and return to my home as easy as possible for me. Polite, friendly, professional…. And my car looks better than when I got it. Thank all of you so very, very much!! Karen Bryan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were all so helpful and cheerful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and courteous
Customer Service - 5.0/5.0 -
Very efficient and courteous
My Experience - 5.0/5.0 -
Everything looks great and was done in a timely fashion so I really appreciate everything. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, earlier than expected The people were very welcoming I will recommend this shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and welcoming
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and easy service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done!! Thank you Ray for keeping us informed on the status of the vehicle and for getting it done sooner than the promised date. Truck looks good!!
My Experience - 5.0/5.0 -
I could not think of one thing that would have made this experience better, I will tell the world about my positive experience, thank you
My Experience - 5.0/5.0 -
Ray did a great job communicating with me and kept me updated. Great to have the lifetime warranty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure to connect with Mason.
Repair Quality - 5.0/5.0 -
However, I have not had a chance to inspect the repairs thoroughly yet. I hope all will be good.
Customer Service - 5.0/5.0 -
Mason was key in this transaction.
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would recommend the shop because they did a good repair job but I would keep their expectations low on customer service and timeliness
Repair Quality - 4.5/5.0 -
Repairs were good but incomplete - my blinker was not reconnected and didn't work on my way home.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Ray was great to work with and the repair looks like it did before the accident. Excellent paint work! I'll be back the next time someone hits my car. Hopefully not too soon. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice from the first phone call until the end. Very detailed estimated and meet all expectations. Car looks great, was very quick to repair everything and I really like that it was all done through insurance. My service advisor Ray was great and your office staff was super nice. Thank you for a great experience.