Caliber - San Pablo

4.8 (1,135reviews)
97%
2031 Rumrill Blvd #11,  San Pablo,  CA  94806

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,135)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mitch helped me on the day I picked up my car. He was very patient with me and answered all of my questions. He was very thorough with his explanations as well. He really helped to put my mind at ease, and made me feel that I made the right decision to choose this Caliber Collision location!

Likely to Recommend

Repair Quality

I was scheduled right away, at my convenience, and assigned to a representative. Great customer service!

Customer Service

I was originally assigned to Antonio who kept me updated. Mitch quickly stepped in to help me pick up my car once ready. He was very knowledgeable and helpful, and patiently answered my questions!

Returned Clean

My Experience

Likely to Recommend

Not recommending to anyone

Repair Quality

Customer Service

They had horrible customer service with the auto body shop they never showed me my car what was fixed or anything

Likely to Recommend

Si lo recomiendo

Repair Quality

Buen serviciobuen servicio

Customer Service

Muy buen servicio al cliente

Returned Clean

My Experience

Calibur did a fantastic job at repairing my vehicle. I was kept in the loop along the way as to the progress of the repair. It was done quickly and my vehicle was spotless inside and out when it was returned

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and kept me updated at all times great job very satisfied with my repairs . Thank you very much .

Likely to Recommend

Most definitely

Repair Quality

Great work not that long in the shop great work ty

Customer Service

Everyone was very nice and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

My Experience

Need for better insight into the progress of the repairs is needed. Not just a simple email or text saying "going good".

Likely to Recommend

Yes, but would say that they need to ask lots of questions and follow up constantly to be informed / understand the process.

Repair Quality

The work on the car is really good. The communication on how long it would take and the progress (what is really happening) was only so so... Lots of room for improvement.

Customer Service

Everyone was very friendly and nice. But the communications I received were very basic and without much details or setting of expectations well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Tony was very helpful glad to have him as my service advisor

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Completely satisfied

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing work done in a timely fashion. Looked brand new.

Likely to Recommend

Repair Quality

Thank you for the amazing work. It was a little delayed but it was worth the wait.

Customer Service

Customer service great and helpful

Returned Clean

My Experience

I was very happy with the work done on my car and I would recommend your shop to others.

My Experience

Great service as the staff were all friendly and kept me well updated on the status of my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It went smooth and Great.

Customer Service