Caliber - Sanford

My Experience - 5.0/5.0 -

Excellent job and the customer communication was seamless

My Experience - 5.0/5.0 -

Thank you!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sanford Caliber Collision was great! They kept me updated with the status of repairs and assisted with rental. They made everything smooth.

Customer Service - 5.0/5.0 -

Customer service was great.

Returned Clean

My Experience - 5.0/5.0 -

I can’t express my satisfaction with Dominique and the team at Caliber Collision enough. Very professional and repairs exceeded my expectations. This is my second experience with Caliber Collision and each time they exceeded my expectations. Would use them again and again and again.

My Experience - 0.0/5.0 -

After getting home and seeing the paint in the sun, I noticed these bumps all along the repaired area. Running my hand along this spot, I feel the bumps as well. As well as this, the black stripping between the windows which was replaced now has a bump under it from a piece of debris that was left under it I would assume.

Likely to Recommend - 3.0/5.0 -

They were friendly and have a good warranty, however the repair quality was sub par.

Repair Quality - 3.5/5.0 -

The repair looks good from a distance, however at an angle you notice bumps, which you can feel when running your hand across the repaired area. The black tape by the window also was replaced and has a bump under it now as well.

Customer Service - 4.5/5.0 -

Good customer service. Friendly. Not many updates but with understandable circumstances.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I think the Caliber Collision in Sanford is an exceptional auto shop. Mr. Rob, the service advisor was extraordinary as he was kind and helped me by not only handling the repair process of my vehicle but also by fixing a small part of my vehicle not covered by insurance. I am highly happy with my car’s repair and if needed, I would go back to Caliber Collision for service. I highly recommend Mr. Rob and the Caliber Collision in Sanford.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Each representative and worker was professional, helpful, and very informative. They kept me updated throughout the car repair.

Likely to Recommend - 5.0/5.0 -

Caliber team works closely with you.

Repair Quality - 5.0/5.0 -

Caliber Collision repaired my car as though nothing had occurred.

Customer Service - 5.0/5.0 -

They worked with me as a person and not just another job.

My Experience - 5.0/5.0 -

Very satisfied. Car is perfect

My Experience - 5.0/5.0 -

Caliber collision was so helpful answered all my questions and was always keeping keeping me informed Dominque was AMAZING !! And so helpful.

My Experience - 5.0/5.0 -

From start to finish, the staff were very friendly, professional, and very helpful with all my needs. This was my second visit with this company luckily the same personnel were there to greet me again. I was very pleased with the repair on my car. Thumbs up to all that did the work, and great job to all.😀

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dominique was great. Jack was great; he insisted to take me home and pick me up to avoid uber cost. True gentleman. I highly recommended Caliber Collision Sanford 👌🏾

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service/ great job. Rob kept me informed about the process.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick service, clear process and communication. Met my needs to get my car back before I left town.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Made my suv look brand new!! Very kind,responsive,love the text update and they made it hassle free for having to get rental and drop rental off!! Thank you 🙏

My Experience - 5.0/5.0 -

They communicated very well. They were so kind and even took the time to clean and wipe some parts of my car. They didn’t have to do that! Will definitely come back if ever needed and recommend to all my friends and family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job. Lots of clear communication and they went above and beyond my expectations!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

As of now, my vehicle looks perfect. Dominique held my hand throughout the process with SUPERIOR patience and professionalism. She made sure everything went smooth. Excellent job.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Dominique who handled my case, was extremely professional, respectful and went above and beyond to help and make sure my concerns were heard and positively responded to them. She definitely represented her company at the highest level. Because of her service, I have no question in bringing my needs of service and business to Caliber Collison.

Customer Service - 5.0/5.0 -

Dominique provided A+ service.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Overall, great. Some of the people on the phone were less than great, but the main contact person was exceptional. Work was done in a timely manner and done well.

Customer Service - 4.0/5.0 -

All was good, some of the phone people not so great, but overall very good. Dominique was awesome, made everything go smoothly, great communication, very pleasant.

Returned Clean

My Experience - 5.0/5.0 -

There was constant updates excellent communication great customer care. The repairs look excellent. My car looks brand new

My Experience - 5.0/5.0 -

Everyone was extremely courteous and service focused. Awesome experience despite the crappy circumstances. Communication was unmatched.